amazon-connect

10/19/2026, 12:00:00 AM ~ 10/20/2026, 12:00:00 AM (UTC) Recent Announcements Amazon Connect Customer Global Resiliency now provides business users visibility into resiliency readiness across linked Regions Amazon Connect Customer Global Resiliency now provides a Global Resiliency page in the admin website, giving administrators a single place to review their Region switch readiness. The page shows an overall readiness status and lists the resources that Global Resiliency natively replicates, including which resource types are in sync, which are still pending synchronization, and which need action....

10/9/2026, 12:00:00 AM ~ 10/12/2026, 12:00:00 AM (UTC) Recent Announcements AWS Security Hub now exports findings to S3 in CSV or JSON format Today, AWS Security Hub announces support for exporting findings to Amazon S3 in CSV or JSON (OCSF) format. Security teams that need findings outside the console for use cases such as compliance reporting and audit evidence can now export findings from every findings page in the Security Hub console, including Threats, Exposure, Vulnerabilities, Posture Management, Sensitive Data, and All Findings, without building and maintaining their own extraction pipelines....

9/29/2026, 12:00:00 AM ~ 9/30/2026, 12:00:00 AM (UTC) Recent Announcements Amazon RDS now adds full snapshot size information to the Console and API Amazon RDS now displays the full snapshot size for RDS Snapshots. With this enhancement, customers can now retrieve full snapshot sizes programmatically through the DescribeDBSnapshots API using the new field, ‘FullSnapshotSizeInBytes’. They can also view this on the console with the ‘Full Snapshot Size’ column. \nAmazon RDS snapshots are incremental....

9/23/2026, 12:00:00 AM ~ 9/24/2026, 12:00:00 AM (UTC) Recent Announcements Amazon Bedrock Managed Knowledge Base now supports Salesforce and Zendesk as native data source connectors AWS announces Salesforce and Zendesk data source connectors for Amazon Bedrock Managed Knowledge Base, a fully managed retrieval-augmented generation (RAG) service. Customers can now sync Salesforce knowledge articles and Zendesk articles and community posts directly into their managed knowledge base.\n Salesforce data source connector and Zendesk data source connector in the Amazon Bedrock User Guide....

9/16/2026, 12:00:00 AM ~ 9/17/2026, 12:00:00 AM (UTC) Recent Announcements AWS Client VPN is now supporting MacOS 27 Golden Gate AWS Client VPN now supports MacOS 27 Golden Gate client with versions 6.0+ You can now run the AWS supplied VPN client on the latest MacOS versions. AWS Client VPN desktop clients are available free of charge, and can be downloaded here.\n AWS Client VPN is a managed service that securely connects your remote workforce to AWS or on-premises networks....