amazon-connect

9/15/2026, 12:00:00 AM ~ 9/16/2026, 12:00:00 AM (UTC) Recent Announcements AWS Billing Conductor now supports custom rates and usage tier pricing configurations AWS Billing Conductor now lets you define custom rate pricing for AWS services, including defining custom usage tiers to configure rates by the desired usage volume. \n Customers and Partners using AWS Billing Conductor to model commercial agreements with subsidiaries, affiliates, or end customers can now more easily reflect their negotiated pricing on pro forma billing data....

9/9/2026, 12:00:00 AM ~ 9/10/2026, 12:00:00 AM (UTC) Recent Announcements Amazon Connect Customer now lets you set specific capacity limits for different types of Tasks and Emails Amazon Connect Customer now gives contact center managers the ability to set specific capacity limits for different kinds of work. Previously, concurrency settings were applied at the channel level so all contacts within a channel were treated the same regardless of complexity or effort required....

9/2/2026, 12:00:00 AM ~ 9/3/2026, 12:00:00 AM (UTC) Recent Announcements Web Search on Amazon Bedrock is now available in AWS GovCloud (US-West) The Web Search built-in server-side tool on Amazon Bedrock is now available in AWS GovCloud (US-West), helping bring grounded web results to compliance-sensitive government and public-sector workloads. Web Search helps supported OpenAI GPT models ground responses with information from the web. Responses include citations to the sources the model used so users can trace each claim back to its web origin....

9/1/2026, 12:00:00 AM ~ 9/2/2026, 12:00:00 AM (UTC) Recent Announcements Amazon Quick now lets you build custom apps with natural language - Now generally available, Amazon Quick lets you build custom applications by simply describing them in natural language. Create project trackers, customer dashboards, and training portals in minutes instead of months. Whether you’re a product manager, finance lead, HR partner, or ops analyst, you can now turn ideas into fully functional apps without writing any code....

8/27/2026, 12:00:00 AM ~ 8/28/2026, 12:00:00 AM (UTC) Recent Announcements Amazon Redshift streaming can now ingest 10MiB records from Amazon Kinesis Data Streams Amazon Redshift now supports Amazon Kinesis Data Streams (KDS) record sizes up to 10 MiB—a 10x increase from the previous 1 MiB limit—fully matching the expanded maximum record size in Amazon KDS. This means you can stream significantly larger payloads directly into Amazon Redshift without splitting records, simplifying your ingestion pipelines and unlocking new use cases for high-volume, large-record workloads....