amazon-connect

2/3/2025, 12:00:00 AM ~ 2/4/2025, 12:00:00 AM (UTC) Recent Announcements AWS Batch launches new features for access control and management of AWS Batch on EKS workloads AWS Batch on EKS now supports configurable Kubernetes namespaces, Persistent Volume Claims (PVCs), subPath to Kubernetes pod container volumes, and Kubernetes pod annotations. Using different Kubernetes namespaces for your AWS Batch jobs, you can improve workload isolation by defining job permission boundaries both within EKS cluster and for access to other AWS services....

1/31/2025, 12:00:00 AM ~ 2/3/2025, 12:00:00 AM (UTC) Recent Announcements AWS Transfer Family web apps are now available in 20 additional Regions AWS Transfer Family web apps are now available in the following additional Regions: North America (N. California, Canada West, Canada Central), South America (São Paulo), Europe (London, Paris, Zurich, Milan, Spain), Africa (Cape Town), Israel (Tel Aviv), Middle East (Bahrain, UAE), and Asia Pacific (Osaka, Hong Kong, Hyderabad, Jakarta, Melbourne, Seoul, Mumbai)....

1/22/2025, 12:00:00 AM ~ 1/23/2025, 12:00:00 AM (UTC) Recent Announcements Amazon CloudWatch Observability add-on launches one step onboarding for EKS workloads You can now enable Amazon CloudWatch Observability add-on on your EKS cluster with 1-click when provisioning. With 1-click enablement, CloudWatch Observability add-on turns on CloudWatch Container Insights and Application Signals together, enabling you to the understand the health and performance of your applications out of the box. CloudWatch Observability add-on integrates with EKS Pod Identity such that you can simply create a recommended IAM role for the add-on and re-use it across your clusters when creating them, saving you time and effort....

1/21/2025, 12:00:00 AM ~ 1/22/2025, 12:00:00 AM (UTC) Recent Announcements Amazon Connect agent workspace now supports audio optimization for Citrix and Amazon WorkSpaces virtual desktops Amazon Connect agent workspace now supports the ability to redirect audio from Citrix and Amazon WorkSpaces Virtual Desktop Infrastructure (VDI) environments to a customer service agent’s local device. Audio redirection improves voice quality and reduces latency for voice calls handled on virtual desktops, providing a better experience for both end customers and agents....

1/17/2025, 12:00:00 AM ~ 1/20/2025, 12:00:00 AM (UTC) Recent Announcements AWS CodeBuild now supports test splitting and parallelism You can now split your tests and run them across multiple, parallel-running compute environments. Based on your sharding strategy, CodeBuild will divide your tests and run them across the specified number of parallel environments. AWS CodeBuild is a fully managed continuous integration service that compiles source code, runs tests, and produces ready-to-deploy software packages....