5/5/2025, 12:00:00 AM ~ 5/6/2025, 12:00:00 AM (UTC)
Recent Announcements
Amazon Connect Contact Lens real-time dashboards are now available in AWS GovCloud (US-West)
Amazon Connect Contact Lens real-time queue and agent performance dashboards, and flows performance dashboards are now available in AWS GovCloud (US-West), a secure cloud environment designed for government and public sector customers. The new dashboard lets you monitor real-time agent activity and take immediate actions such as listen-in to a contact, barge (take over) a contact, or change an agent state in a few clicks from a single interface. The dashboards now allow you to define widget level filters and groupings, re-order and re-size columns, and delete or add new metrics. With these dashboards, you can view and compare real-time and historical aggregated performance, trends, and insights using custom-defined time periods (e.g., week over week), summary charts, time-series chart, etc. For example, you can automatically highlight in red if an agent is an error state to give a quick visual indicator of where agents might need additional help to change their status back to available.\n Amazon Connect Contact Len’s dashboards are available in all AWS commercial and AWS GovCloud (US) Regions where Amazon Connect is offered. To learn more about dashboards, see the Amazon Connect Administrator Guide. To learn more about Amazon Connect, the AWS cloud-based contact center, please visit the Amazon Connect website.
Amazon Connect for WhatsApp Business messaging and SMS now available in new AWS Regions
Amazon Connect is expanding WhatsApp Business messaging to five new AWS Regions: Asia Pacific (Tokyo), Asia Pacific (Seoul), Asia Pacific (Sydney), Canada (Central), and Africa (Cape Town). Additionally, Amazon Connect SMS is now available in Africa (Cape Town). These expansions enable you to engage with customers through their preferred messaging channels while leveraging Amazon Connect’s unified contact center capabilities to deliver seamless omnichannel experiences.\n With this launch, Amazon Connect for WhatsApp Business messaging and Amazon Connect SMS are now available in US East (N. Virginia), US West (Oregon), Asia Pacific (Tokyo), Asia Pacific (Seoul), Asia Pacific (Singapore), Asia Pacific (Sydney), Canada (Central), Europe (Frankfurt), Europe (London), and Africa (Cape Town). To learn more, visit the Amazon Connect documentation, pricing page, or visit the Amazon Connect website for detailed information about getting started with WhatsApp Business messaging and SMS in these regions.
Amazon SES now supports IPv6 when calling SES outbound endpoints
Today, Amazon Simple Email Service (SES) launched support for connecting to SES outbound sending endpoints over IPv6. Customers can now specify their preference for IPv4 or IPv6 endpoints when using the AWS SDK or CLI. This makes it easy to switch from using IPv4 addresses to IPv6 addresses when communicating with the SES services for outbound sending.\n Previously, customers could use the AWS SDK or CLI to connect with SES endpoints for outbound sending. These connections always used IPv4 addresses when creating TCP/IP connections for communication with the SES service. Now customers can specify their preference for dual-stack using an environment variable or command line argument. The AWS SDK and CLI will use this information to specify the address type when connecting to the SES service API endpoint. SES supports IPv6 addresses when connecting to SES endpoints for outbound sending in all AWS Regions where SES is available. For more information, see the documentation on using dual stack endpoints with AWS services.
Amazon ElastiCache now supports AWS PrivateLink in the AWS Europe (Spain) Region
You can now use AWS PrivateLink to privately access Amazon ElastiCache from your Amazon Virtual Private Cloud (Amazon VPC) in the AWS Europe (Spain) Region. AWS PrivateLink provides private connectivity between VPCs, AWS services, and on-premises networks, without exposing traffic to the public internet and securing your network traffic.\n To use AWS PrivateLink with Amazon ElastiCache, you create an interface VPC endpoint for Amazon ElastiCache in your VPC using the Amazon VPC console, AWS SDK, or AWS CLI. With an interface VPC endpoint, you can privately access the Amazon ElastiCache APIs from applications inside your Amazon VPC. You can also access the VPC endpoint from other VPCs using VPC Peering or your on-premises environments using AWS VPN or AWS Direct Connect. To learn more, read the documentation, or get started in the Amazon VPC Console.
AWS WAF is expanding the availability of its enhanced rate-based rules feature to customers in the following AWS Regions: Asia Pacific (Hyderabad), Australia (Melbourne), Israel (Tel Aviv), and Asia Pacific (Malaysia). This feature supports additional request parameters for rate-based rules, including cookies and other HTTP headers. Additionally, customers can now create composite keys based on up to 5 request parameters, providing more granular options for managing and securing web application traffic.\n Customers could already use WAF rate-based rules to automatically block requests from IP addresses that make large numbers of requests within a short period of time until the rate of requests falls below a customer-defined threshold. Now, WAF customers can aggregate requests by combining IP addresses with other request parameters (“keys”). Supported keys include cookies and other request headers, query strings or query arguments, cookies, label namespaces, and HTTP methods. By combining multiple request parameters into a single composite key, customers can detect and mitigate potential threats with higher accuracy. There is no additional cost for using this feature, however standard AWS WAF charges still apply. For more information about pricing, visit the AWS WAF Pricing page. This feature is now available in all AWS regions where WAF is supported, except the China (Beijing) and China (Ningxia) Regions. To learn more, see the AWS WAF developer guide. For more information about the service, visit the AWS WAF page.
Amazon Redshift Serverless is now available in the AWS Asia Pacific (Hyderabad) Region
Amazon Redshift Serverless, which allows you to run and scale analytics without having to provision and manage data warehouse clusters, is now generally available in the AWS Asia Pacific (Hyderabad) region. With Amazon Redshift Serverless, all users, including data analysts, developers, and data scientists, can use Amazon Redshift to get insights from data in seconds. Amazon Redshift Serverless automatically provisions and intelligently scales data warehouse capacity to deliver high performance for all your analytics. You only pay for the compute used for the duration of the workloads on a per-second basis. You can benefit from this simplicity without making any changes to your existing analytics and business intelligence applications.\n With a few clicks in the AWS Management Console, you can get started with querying data using the Query Editor V2 or your tool of choice with Amazon Redshift Serverless. There is no need to choose node types, node count, workload management, scaling, and other manual configurations. You can create databases, schemas, and tables, and load your own data from Amazon S3, access data using Amazon Redshift data shares, or restore an existing Amazon Redshift provisioned cluster snapshot. With Amazon Redshift Serverless, you can directly query data in open formats, such as Apache Parquet, in Amazon S3 data lakes. Amazon Redshift Serverless provides unified billing for queries on any of these data sources, helping you efficiently monitor and manage costs. To get started, see the Amazon Redshift Serverless feature page, user documentation, and API Reference.
Payments Account Summary provides an overview of AWS financial account balances
AWS Billing and Cost Management Console’s Payments page now features a Payments Account Summary that helps you view your AWS account’s financial status more efficiently. Critical account balance information is now summarized in a single, easy-to-access location on your Payments page.\n Payments Account Summary shows your total outstanding balance, including current and past due amounts, alongside your total unapplied funds from credit memos, unapplied cash, and Advance Pay balance. You can use these unapplied funds to pay outstanding invoices by sending remittance instructions via the email address on your invoice, or by contacting AWS Customer Service. Customers with Advance Pay will have their balances automatically applied to eligible future invoices. To start reviewing your Payments Account Summary, visit the Payments page in the AWS Billing and Cost Management Console.
Amazon Connect outbound campaigns now supports Poland
Amazon Connect now supports Outbound Campaign calling to Poland in the Europe (Frankfurt) and Europe (London) regions, making it easier to proactively communicate across voice, SMS, and email for use cases such as delivery notifications, marketing promotions, appointment reminders, or debt collection, etc. Outbound Campaigns offers real-time audience segmentation using unified customer data from Customer Profiles, along with an intuitive UI for campaign management, targeting, and analytics. It eliminates the need for complex integrations or direct AWS Console access. Outbound Campaigns can be enabled within the AWS Connect Console.\n With Outbound Campaigns, Amazon Connect becomes the only CCaaS platform offering native, seamless support for both inbound and outbound engagement across voice and digital channels in a single, business-friendly application. To learn more, visit our webpage.
Amazon ECS introduces 1-click rollbacks for service deployments
Today, Amazon Elastic Container Service (Amazon ECS) announced a new feature that allows you to easily rollback your Amazon ECS service to a previous safe state if a deployment fails.\n Amazon ECS customers can configure automated failure detection and remediation for their ECS service rolling updates using deployment circuit breaker and CloudWatch Alarms. Deployment circuit breaker automatically detects task launch failures while CloudWatch alarms allow you to detect issues that result in degradation in infrastructure (e.g. cpu utilization) or performance (e.g. response latency) metrics. Previously, in scenarios where a failing deployment was not detected by either of these mechanisms, customers had to manually trigger a new deployment to roll back to a previous safe state. With today’s release, customers can simply use the new stopDeployment API action and ECS automatically rolls back the service to the last service revision that reached steady state. You can use the new stop-deployment API to rollback deployments for your ECS services using the AWS Management Console, API, SDK, and CLI in all AWS Regions. To learn more, visit our documentation.
Amazon Bedrock Data Automation now supports extraction of custom insights from audio
Amazon Bedrock Data Automation (BDA) now supports extraction of custom GenAI-powered insights from audio by specifying the desired output configuration through blueprints. BDA is a GenAI-powered capability of Bedrock that streamlines the development of generative AI applications and automates workflows involving documents, images, audio, and videos. Developers can now extract custom insights from audio using blueprints, which contain their desired output including a list of field names, the data format in which the response for the field is to be extracted as well as natural language instructions for each field. Developers can get started with blueprints by either using a catalog blueprint or creating a blueprint tailored to their needs.\n With this launch, developers can extract custom insights such as summaries, key topics, intents, and sentiment from a variety of voice conversations such as customer calls, clinical discussions, and meetings. Insights from BDA can be used to improve employee productivity, reduce compliance costs, and enhance customer experience, among others. For example, customers can improve productivity of sales agents by extracting insights such as summaries, key action items, and next steps from conversations between sales agents and customers. Amazon Bedrock Data Automation is available in US West (Oregon) and US East (N. Virginia) AWS Regions. To learn more, visit the Bedrock Data Automation page, Amazon Bedrock Pricing page, or view documentation.
AWS Marketplace now supports SaaS products from all deployment locations
AWS Marketplace now supports software as a service (SaaS) products deployed on AWS, on other cloud infrastructures, and on-premises. This will allow independent software vendors to list more SaaS products in AWS Marketplace, offering customers a broader selection of products.\n By listing SaaS products in AWS Marketplace, sellers can streamline their sales processes and scale operations more efficiently. Customers can now identify products, including SaaS products, that are 100% deployed on AWS infrastructure with a new “Deployed on AWS” badge in AWS Marketplace. The badge is visible on product detail pages, and customers can also see whether products are “Deployed on AWS” on procurement pages. Products with the “Deployed on AWS” badge leverage the strong security posture and operational excellence of AWS infrastructure, can be deployed quickly, and may qualify for additional AWS customer benefits. This feature is available in all AWS Regions where AWS Marketplace is available. To learn more about the expansion of the SaaS product catalog and “Deployed on AWS” badge, read this blog. If you are a seller and want to learn more about the SaaS product listing guidelines, visit the AWS Marketplace Seller Guide.
The Amazon Q Developer integration in GitHub (preview) is now available
Today, AWS announces the preview of the Amazon Q Developer integration in GitHub. With this launch, developers can use the power of Amazon Q Developer agents for feature development, code review, and Java transformation within GitHub.com and GitHub Enterprise Cloud projects to streamline their developer experience. \n After installing the Amazon Q Developer application from GitHub, developers can use labels to assign issues to Amazon Q Developer. Then, Amazon Q Developer agents automatically implement new features, generate bug fixes, run code reviews on new pull requests, and modernize legacy Java applications, all within the GitHub projects. While generating new code, the agents will automatically use any pull request workflows, refining the solution and ensuring all checks are passing. Developers can also collaborate with the agents by directly commenting on the pull request, and Amazon Q Developer will respond with improvements, allowing all teammates to stay in the loop. By bringing Amazon Q Developer into GitHub, development teams can confidently deliver high-quality software faster while maintaining their organization’s security and compliance standards.
The Amazon Q Developer integration is available on GitHub, and you can get started today for free—no AWS account needed. To learn more, check out the Amazon Q Developer Integrations page or read the blog.
AWS Blogs
AWS News Blog
- AWS Weekly Roundup: Amazon Nova Premier, Amazon Q Developer, Amazon Q CLI, Amazon CloudFront, AWS Outposts, and more (May 5, 2025)
- Amazon Q Developer in GitHub (in preview) accelerates code generation