8/9/2024, 12:00:00 AM ~ 8/12/2024, 12:00:00 AM (UTC)
Recent Announcements
AWS Config expands support for 124 resource types across 29 AWS Regions
Today, AWS Config expands support for 124 resource types across 29 AWS Regions. If you have enabled AWS Config recording for these resource types, you will benefit from more comprehensive coverage across additional AWS Regions.\n This expansion provides you greater consistency across AWS Regions for multiple AWS Config use cases including resource inventory, resource configuration change tracking, resource compliance and security monitoring, auditing, and remediation. To view a complete list of all supported types across AWS Regions, see Resource Coverage by Region Availability page.
Amazon Connect now provides an API to update routing criteria on a queued contact
Amazon Connect now provides an API to update the routing criteria on a contact while it is currently in queue. Routing criteria allow you to target a contact to a specific preferred agent or to a set of agents based on their attributes, such as their proficiency level in a particular language. With this API, you can now update the routing criteria on a queued contact directly from an external system. For example, you could build a dashboard that allows agents to pick contacts from a queue to be routed next, based on attributes such as customer name, and send those routing instructions to Connect with this new API. To learn more about the UpdateContactRoutingData API, see the UpdateContactRoutingData documentation in the Amazon Connect API Reference.\n This feature is available in all AWS regions where Amazon Connect is offered. To learn more about routing criteria, see the Amazon Connect Administrator Guide. To learn more about Amazon Connect, the AWS cloud-based contact center, please visit the Amazon Connect website.
Amazon DocumentDB achieves FedRAMP High approval in the AWS GovCloud (US) Regions
Amazon DocumentDB (with MongoDB compatibility) has achieved FedRAMP High approval in AWS GovCloud (US-East) and AWS GovCloud (US-West) Regions. Federal agencies, public sector organizations and other enterprises with FedRAMP High compliance requirements can now leverage Amazon DocumentDB to store and query their JSON-based document workloads.\n In addition to achieving FedRAMP High approval in the AWS GovCloud (US-East and US-West) Regions, Amazon DocumentDB is in scope for numerous compliance programs and standards, including HIPAA (Health Insurance Portability and Accountability Act), PCI DSS (Payment Card Industry – Data Security Standard), ISO (International Organization for Standardization), SOC 1, 2, and 3 (System and Organization Controls). To learn more about AWS Application Migration Service compliance validation, visit the documentation here. Amazon DocumentDB is a fully managed, native JSON database that makes it simple and cost-effective to operate critical document workloads at virtually any scale without managing infrastructure. Get started by creating Amazon DocumentDB cluster from the AWS Management Console.
AWS Blogs
AWS Japan Blog (Japanese)
- [Event Report & Material Disclosure] Advanced Examples of Zero Trust and Data Analysis Platforms at the Board of Education
- [Event Report] Digital Utilization Trends in the Manufacturing Industry Looking Back from Hannover Messe and the AWS Summit
- Amazon Titan Image Generator v2 can now be used on Amazon Bedrock
- Introducing the AWS-generated AI case “Early development of an in-house text search & summary system for resin machines using Amazon Bedrock and Amazon Kendra” by Nippon Steel Works, Ltd.
AWS Big Data Blog
- Migrate Amazon Redshift from DC2 to RA3 to accommodate increasing data volumes and analytics demands