aws-support

11/19/2024, 12:00:00 AM ~ 11/20/2024, 12:00:00 AM (UTC) Recent Announcements AWS AppSync GraphQL APIs now support data plane logging to AWS CloudTrail Today, AWS AppSync announced support for logging GraphQL data plane operations (query, mutation, and subscription operations and connect requests to your real-time WebSocket endpoint) using AWS CloudTrail, enabling customers to have greater visibility into GraphQL API activity in their AWS account for best practices in security and operational troubleshooting....

11/1/2024, 12:00:00 AM ~ 11/4/2024, 12:00:00 AM (UTC) Recent Announcements Amazon Connect launches support for callbacks when using Chats and Tasks Amazon Connect now enables you to request callbacks from Chats and Tasks in addition to voice calls. For example, if a customer reaches out after hours when no agent is available, they can request a callback by sending a chat message or completing a webform request (via Tasks). Callbacks allow end-customers to get a call from an available agent during normal business hours, without requiring them to stay on the line....

8/15/2024, 12:00:00 AM ~ 8/16/2024, 12:00:00 AM (UTC) Recent Announcements Amazon VPC Lattice is now available in 7 additional Regions Amazon VPC Lattice is now available in 7 additional AWS Regions: Africa (Cape Town), Europe (Milan), Europe (Paris), Asia Pacific (Mumbai), Asia Pacific (Seoul), South America (São Paulo), and US West (N. California).\n Amazon VPC Lattice is an application networking service that simplifies connecting, securing, and monitoring service-to-service communication. You can use Amazon VPC Lattice to facilitate cross-account and cross-VPC connectivity, as well as application layer load balancing for your workloads in a consistent way regardless of the underlying compute type – instances, containers, and serverless....

2/21/2024, 12:00:00 AM ~ 2/22/2024, 12:00:00 AM (UTC) Recent Announcements AWS Incident Detection and Response now offers five minute response time for critical incidents AWS Support announces five-minute response to critical incidents on workloads onboarded to AWS Incident Detection and Response. AWS Incident Detection and Response offers AWS Enterprise Support customers proactive engagement and incident management for critical workloads. With AWS Incident Detection and Response, AWS Incident Management Engineers (IMEs) monitor your workloads 24x7, detect incidents, and engage you with AWS Support experts to provide guidance toward mitigation and recovery....

1/5/2024, 12:00:00 AM ~ 1/8/2024, 12:00:00 AM (UTC) Recent Announcements Amazon SageMaker Feature Store now offers provisioned capacity mode Amazon SageMaker Feature Store now supports the ability to provision read and write capacities for the online store. This capability is an alternative to on-demand billing mode and is designed to make it more cost-effective and provide more controls for workloads with predictable throughput requirements. AWS Marketplace announces simplified and reduced listing fees for sellers...