amazon-connect

9/6/2022, 12:00:00 AM ~ 9/7/2022, 12:00:00 AM (UTC) Recent Announcements Amazon Connect Voice ID now detects fraud risk from voice spoofing during customer calls Amazon Connect Voice ID now detects fraud risk from voice-based deception techniques such as voice manipulation during customer calls, helping you make your voice interactions more secure. For example, Voice ID can detect, in real-time, if an imposter is using a speech synthesizer to spoof a caller’s voice and bluff the agent or Interactive Voice Response (IVR) system....

9/2/2022, 12:00:00 AM ~ 9/5/2022, 12:00:00 AM (UTC) Recent Announcements Amazon Connect launches API to search for queues by name, description and tags Amazon Connect now provides a new API to search for queues in your Amazon Connect instance. This new API provides a programmatic and flexible way to search for queues by name, description, or tags. For example, you can now use this API to search for all queues with “priority” in the description....

8/25/2022, 12:00:00 AM ~ 8/26/2022, 12:00:00 AM (UTC) Recent Announcements Amazon QuickSight announces fine-grained visual embedding Amazon QuickSight now supports fine-grained visual embedding, allowing you to embed individual visuals from QuickSight dashboards in applications and portals to provide key insights to users where they’re needed most. Amazon GameLift now supports AWS Local Zones Today, we are excited to announce the general availability (GA) of an update to Amazon GameLift that expands support to AWS Local Zones, which increases coverage for game developers, while providing seamless, low-latency gameplay experiences for players....

8/23/2022, 12:00:00 AM ~ 8/24/2022, 12:00:00 AM (UTC) Recent Announcements Amazon SageMaker Automatic Model Tuning now reuses SageMaker Training instances to reduce start-up overheads by 20x Amazon SageMaker Automatic Model Tuning now reduces the start-up time of each training job launched to tune your models by 20x on average (from 2.5 minutes to 8 seconds). In scenarios where you have a large number of hyperparameter evaluations, the reuse of training instances can cumulatively save 2 hours for every 50 sequential evaluations....

8/22/2022, 12:00:00 AM ~ 8/23/2022, 12:00:00 AM (UTC) Recent Announcements Amazon Connect launches API to search for security profiles by permission, description, and tags Amazon Connect now provides a new API to search for security profiles in your Amazon Connect instance. This new API provides a programmatic and flexible way to search for security profiles by name, description, permissions, or tags. For example, you can now use this API to search for all security profiles that have permissions to edit contact flows....