amazon-connect

12/5/2023, 12:00:00 AM ~ 12/6/2023, 12:00:00 AM (UTC) Recent Announcements AWS Elemental MediaLive now supports color space conversion with custom tone mapping You can now use AWS Elemental MediaLive to apply custom color space conversion to your live video. AWS Secrets Manager announces 99.99% Service Level Agreement Today, AWS announces an updated Service Level Agreement (SLA) for AWS Secrets Manager, which promises a stronger availability commitment. AWS will use commercially reasonable efforts to make AWS Secrets Manager available with a Monthly Uptime Percentage for each AWS Region, during any monthly billing cycle, of at least 99....

11/28/2023, 12:00:00 AM ~ 11/29/2023, 12:00:00 AM (UTC) Recent Announcements AWS announces Amazon Q (Preview) Today, AWS announces Amazon Q, a new generative AI–powered assistant that is specifically designed for work and can be tailored to your business to have conversations, solve problems, generate content, and take actions using the data and expertise found in your company’s information repositories, code, and enterprise systems. Amazon Connect launches no-code UI builder to configure step-by-step guides...

11/20/2023, 12:00:00 AM ~ 11/21/2023, 12:00:00 AM (UTC) Recent Announcements Amazon RDS for PostgreSQL now supports major version 16 Amazon Relational Database Service (Amazon RDS) for PostgreSQL now supports major version 16, starting with PostgreSQL version 16.1. RDS for PostgreSQL 16.1 includes support for logical decoding on read replicas, logical replication from standbys, and over 90 PostgreSQL extensions such as pgactive, pgvector, pg_tle, h3-pg, pg_cron, and rdkit. PostgreSQL 16 introduces a number of performance and visibility improvements including greater query parallelism, SIMD CPU acceleration, and a ‘pg_stat_io’ view that provides statistics on I/O usage....

11/17/2023, 12:00:00 AM ~ 11/20/2023, 12:00:00 AM (UTC) Recent Announcements Enhancements to AWS Partner Analytics Dashboard To help you measure and maximize your investments, the AWS Partner Analytics Dashboard now consolidates data insights from AWS Marketplace and APN Customer Engagements (ACE) in AWS Partner Central—providing you a single pane of glass view of your AWS business activities. Programmatically create and manage SMS phone numbers with Amazon Pinpoint Today, Amazon Pinpoint launched registration capabilities for developers who build SaaS applications....

11/15/2023, 12:00:00 AM ~ 11/16/2023, 12:00:00 AM (UTC) Recent Announcements Amazon Connect launches updated hours of operation UI with CloudTrail support Amazon Connect launches a new hours of operation UI with an enhanced user experience, AWS CloudTrail coverage and tagging. Hours of operation let you indicate when your call center is open, and are used when building flows and routing contacts to agents. Now when your operating hours are configured or modified in the Amazon Connect admin website, a record of that activity is available in AWS CloudTrail for visibility, reporting, and compliance....