amazon-connect

5/9/2025, 12:00:00 AM ~ 5/12/2025, 12:00:00 AM (UTC) Recent Announcements Amazon CloudWatch RUM adds support for Interaction to Next Paint (INP) Web Vital Today, CloudWatch RUM, a real-time monitoring service that visualizes and analyzes user interactions with web applications, announces support for Interaction to Next Paint (INP) web vital monitoring. This crucial metric would help customers measure the latency of a page’s response to user interactions, offering insights into the end-user experience of their web application....

5/8/2025, 12:00:00 AM ~ 5/9/2025, 12:00:00 AM (UTC) Recent Announcements Amazon DocumentDB (with MongoDB compatibility) is now available in the AWS Europe (Stockholm) Region Amazon DocumentDB (with MongoDB compatibility), a fully managed, native JSON database that makes it simple and cost-effective to operate critical document workloads at virtually any scale without managing infrastructure, is now available in the AWS Europe (Stockholm) Region. Amazon DocumentDB provides scalability and durability for mission-critical MongoDB workloads, supporting millions of requests per second and can be scaled to 15 low latency read replicas in minutes without application downtime....

5/5/2025, 12:00:00 AM ~ 5/6/2025, 12:00:00 AM (UTC) Recent Announcements Amazon Connect Contact Lens real-time dashboards are now available in AWS GovCloud (US-West) Amazon Connect Contact Lens real-time queue and agent performance dashboards, and flows performance dashboards are now available in AWS GovCloud (US-West), a secure cloud environment designed for government and public sector customers. The new dashboard lets you monitor real-time agent activity and take immediate actions such as listen-in to a contact, barge (take over) a contact, or change an agent state in a few clicks from a single interface....

5/1/2025, 12:00:00 AM ~ 5/2/2025, 12:00:00 AM (UTC) Recent Announcements AI search flow builder is now available on the Amazon OpenSearch Service An AI search flow builder is now available on Amazon OpenSearch Service when you launch OpenSearch 2.19+ domains. This new feature allows you to design and run AI search flows through a low-code experience free from custom middleware. It provides a low-code designer accessible through the AI search flows section of OpenSearch dashboards....

4/30/2025, 12:00:00 AM ~ 5/1/2025, 12:00:00 AM (UTC) Recent Announcements AWS Resource Explorer is now available in 3 additional AWS Regions Today, AWS Resource Explorer has expanded the availability of resource search and discovery to 3 additional AWS Regions: Asia Pacific (Malaysia), Asia Pacific (Thailand), and Mexico (Central).\n With AWS Resource Explorer you can search for and discover your AWS resources across AWS Regions and accounts in your organization, either using the AWS Resource Explorer console, the AWS Command Line Interface (AWS CLI), the AWS SDKs, or the unified search bar from wherever you are in the AWS Management Console....