amazon-connect

8/9/2024, 12:00:00 AM ~ 8/12/2024, 12:00:00 AM (UTC) Recent Announcements AWS Config expands support for 124 resource types across 29 AWS Regions Today, AWS Config expands support for 124 resource types across 29 AWS Regions. If you have enabled AWS Config recording for these resource types, you will benefit from more comprehensive coverage across additional AWS Regions.\n This expansion provides you greater consistency across AWS Regions for multiple AWS Config use cases including resource inventory, resource configuration change tracking, resource compliance and security monitoring, auditing, and remediation....

8/5/2024, 12:00:00 AM ~ 8/6/2024, 12:00:00 AM (UTC) Recent Announcements Amazon Connect now supports additional agent scheduling staffing rules Amazon Connect now supports additional agent scheduling staffing rules, making it easier to schedule agents while complying with labor, union, and other contractual rules. You can now configure five new rules for scheduling agents in Amazon Connect: minimum rest period between shifts, minimum rest period per week, maximum consecutive working days, maximum consecutive day of the week worked, and shift cannot start earlier than the previous day’s shift....

8/2/2024, 12:00:00 AM ~ 8/5/2024, 12:00:00 AM (UTC) Recent Announcements Amazon DataZone achieves PCI DSS Certification Amazon DataZone has obtained the Payment Card Industry Data Security Standard (PCI DSS) compliance certification, demonstrating that it meets requirements established by the PCI Security Standards Council for handling payment account data securely, as required by financial and insurance industry customers handling credit card payments.\n The certification includes the 2024 PCI 3-D Secure (3DS) assessment and the shared responsibility guide....

7/31/2024, 12:00:00 AM ~ 8/1/2024, 12:00:00 AM (UTC) Recent Announcements Announcing fine-grained access control via AWS Lake Formation with EMR Serverless We are excited to announce the general availability of fine-grained data access control (FGAC) via AWS Lake Formation for Apache Spark with Amazon EMR Serverless. This enables you to enforce full FGAC (database, table, column, row and cell-level) policies defined in Lake Formation to take effect for your data lake tables from your EMR Serverless Spark jobs and interactive sessions....

7/30/2024, 12:00:00 AM ~ 7/31/2024, 12:00:00 AM (UTC) Recent Announcements AWS Graviton-based EC2 instances now support hibernation Starting today, customers can hibernate their EC2 instances powered by AWS Graviton processors. Hibernation helps lower costs and achieve faster startup times by enabling customers to pause and resume their running instances at scale.\n When customers hibernate an instance, EC2 signals the operating system to perform hibernation (suspend-to-disk). This process saves the contents of the instance’s memory (RAM) to the associated Amazon Elastic Block Store (Amazon EBS) root volume....