8/19/2025, 12:00:00 AM ~ 8/20/2025, 12:00:00 AM (UTC)

Recent Announcements

Amazon Connect now supports multi-user web, in-app and video calling

Amazon Connect now supports multi-user web, in-app and video calling, allowing multiple users to join the same session with an agent through a web browser or mobile application. Contact center agents can dynamically add participants during a live call or multiple participants can join a scheduled session with the same agent. Participants can engage in audio, video, and screen sharing for a fully collaborative experience.\n This capability helps organizations support scenarios such as joint financial planning between spouses, partners and advisors, family medical consultations, or conversations that involve legal representatives, translators, or subject matter experts. With this capability, you can enable a rich, inclusive interaction across stakeholders in a single session, reducing friction and improving the quality of support for complex engagements. These new features are available in all AWS regions where Amazon Connect is offered. To learn more, visit our product page or refer to our Admin Guide.

Amazon EC2 I7i instances now available in additional AWS regions

Amazon Web Services (AWS) announces the availability of high performance Storage Optimized Amazon EC2 I7i instances in the AWS Europe (Frankfurt, London), Asia Pacific (Malaysia, Sydney, Tokyo) regions. Powered by 5th generation Intel Xeon Scalable processors with an all-core turbo frequency of 3.2 GHz, these new instances deliver up to 23% better compute performance and more than 10% better price performance over previous generation I4i instances. Powered by 3rd generation AWS Nitro SSDs, I7i instances offer up to 45TB of NVMe storage with up to 50% better real-time storage performance, up to 50% lower storage I/O latency, and up to 60% lower storage I/O latency variability compared to I4i instances.\n I7i instances offer the best compute and storage performance for x86-based storage optimized instances in Amazon EC2, ideal for I/O intensive and latency-sensitive workloads that demand very high random IOPS performance with real-time latency to access the small to medium size datasets (multi-TBs). Additionally, torn write prevention feature support up to 16KB block sizes, enabling customers to eliminate database performance bottlenecks. I7i instances are available in eleven sizes - nine virtual sizes up to 48xlarge and two bare metal sizes - delivering up to 100Gbps of network bandwidth and 60Gbps of Amazon Elastic Block Store (EBS) bandwidth. To learn more, visit the I7i instances page.

New Memory-Optimized Amazon EC2 R8i and R8i-flex Instances

AWS is announcing the general availability of new memory-optimized Amazon EC2 R8i and R8i-flex instances. These instances are powered by custom Intel Xeon 6 processors, available only on AWS, delivering the highest performance and fastest memory bandwidth among comparable Intel processors in the cloud. The R8i and R8i-flex instances offer up to 15% better price-performance, and 2.5x more memory bandwidth compared to previous generation Intel-based instances. They deliver 20% better performance than R7i instances, with even higher gains for specific workloads. They are up to 30% faster for PostgreSQL databases, up to 60% faster for NGINX web applications, and up to 40% faster for AI deep learning recommendation models compared to R7i.\n R8i-flex, our first memory-optimized Flex instances, are the easiest way to get price performance benefits for a majority of memory-intensive workloads. They offer the most common sizes, from large to 16xlarge, and are a great first choice for applications that don’t fully utilize all compute resources. R8i instances are a great choice for all memory-intensive workloads, especially for workloads that need the largest instance sizes or continuous high CPU usage. R8i instances offer 13 sizes including 2 bare metal and the new 96xlarge size for the largest applications. R8i instances are SAP-certified and deliver 142,100 aSAPS, the highest among all comparable machines in on-premises and cloud environments, delivering exceptional performance for mission-critical SAP workloads. R8i and R8i-flex instances are available in the following AWS Regions: US East (N. Virginia), US East (Ohio), US West (Oregon), and Europe (Spain). To get started, sign in to the AWS Management Console. Customers can purchase these instances via Savings Plans, On-Demand instances, and Spot instances. For more information about the new R8i and R8i-flex instances visit the AWS News blog.

Amazon RDS for SQL Server now supports Kerberos authentication with self-managed Active Directory

Amazon Relational Database Service (Amazon RDS) for SQL Server now supports Kerberos authentication with self-managed Microsoft Active Directory (AD). With this launch, your applications can use Kerberos authentication to connect to your Amazon RDS for SQL Server instances joined to self-managed AD.\n Previously, customers integrating Amazon RDS for SQL Server with Microsoft Active Directory had to use AWS Managed AD for Kerberos authentication. Now, customers can setup Kerberos authentication when integrating Amazon RDS for SQL Server with Microsoft AD without having to use AWS Managed AD. For customers that are migrating on-premises SQL Server databases to Amazon RDS for SQL Server, this feature simplifies migration by removing the requirement to adopt Amazon Managed AD to use Kerberos authentication. Customers who use Amazon RDS for SQL Server with AWS Managed AD can continue to use their existing integration. To join your Amazon RDS for SQL Server instance to a self-managed AD and setup Kerberos authentication, refer to the Amazon RDS for SQL Server User Guide. This feature is available in all AWS Commercial and AWS GovCloud (US) Regions.

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