8/5/2024, 12:00:00 AM ~ 8/6/2024, 12:00:00 AM (UTC)

Recent Announcements

Amazon Connect now supports additional agent scheduling staffing rules

Amazon Connect now supports additional agent scheduling staffing rules, making it easier to schedule agents while complying with labor, union, and other contractual rules. You can now configure five new rules for scheduling agents in Amazon Connect: minimum rest period between shifts, minimum rest period per week, maximum consecutive working days, maximum consecutive day of the week worked, and shift cannot start earlier than the previous day’s shift. Once configured, these rules will be applied when new schedules are generated as well as when existing schedules are edited. These additional rules in agent scheduling make day-to-day management of agent schedules easier for managers.\n This feature is available in all AWS Regions where Amazon Connect agent scheduling is available. To get started with Amazon Connect agent scheduling, click here.

Elastic Load Balancing Trust Store now supports cross-account sharing using AWS Resource Access Manager

Elastic Load Balancing (ELB) Trust Stores now supports a new capability that enables cross-account sharing via AWS RAM (Resource Access Manager). This feature allows customers to centrally manage their ELB Trust Stores across multiple accounts to streamline trust store management and enable consistent Mutual TLS configurations across Application Load Balancers (ALBs).\n With this launch, ELB Trust Store owners can now share their trust stores and revocation lists with other AWS accounts, organizational units (OUs), and specific IAM roles and users through AWS RAM. Security Admins can now maintain a single or smaller number of trust stores within AWS. Application developers can ensure that their ALBs are reliably authenticating certificate based identities by simply attaching the trust store(s) managed by their respective security admins while configuring their load balancers. This improves operational efficiency while using Mutual TLS and reduces the potential for human error associated with managing disparate trust stores and revocation lists. This feature is now available in all commercial AWS Regions and the AWS GovCloud (US) Regions. To learn more, refer to the ELB documentation.

AWS CodeBuild now supports three new Arm-based compute types

AWS CodeBuild now supports building and testing your software applications on three new Arm-based compute types: Medium, X-Large and 2X-Large. You can select up to 48 vCPUs and 96 GB memory to run more resource-intensive workloads.\n With the addition of these new compute types, you now have similar compute options for running x86 and Arm workloads on CodeBuild. You can build and test your software applications on Arm without the need to emulate or cross-compile. CodeBuild supports AWS Graviton 3 processors, which delivers a leap in performance and capabilities over previous generations of AWS Graviton processors. These compute types are now available in: US East (Ohio), US East (N. Virginia), US West (N. California), US West (Oregon), Asia Pacific (Hong Kong), Asia Pacific (Hyderabad), Asia Pacific (Jakarta), Asia Pacific (Mumbai), Asia Pacific (Osaka), Asia Pacific (Seoul), Asia Pacific (Singapore), Asia Pacific (Sydney), Asia Pacific (Tokyo), Canada (Central), China (Beijing), China (Ningxia), Europe (Frankfurt), Europe (Ireland), Europe (London), Europe (Milan), Europe (Paris), Europe (Spain), Europe (Stockholm), Israel (Tel Aviv), Middle East (Bahrain), Middle East (UAE), South America (São Paulo). To learn more about CodeBuild’s compute options, please visit our documentation. To get started, visit the AWS CodeBuild product page.

Amazon RDS for Oracle now supports July 2024 Release Update

Amazon Relational Database Service (Amazon RDS) for Oracle now supports the July 2024 Release Update (RU) for Oracle Database versions 19c and 21c.\n To learn more about Oracle RUs supported on Amazon RDS for each engine version, see the Amazon RDS for Oracle Release notes. If the auto minor version upgrade (AmVU) option is enabled, your DB instance is upgraded to the latest quarterly RU six to eight weeks after it is made available by Amazon RDS for Oracle in your AWS Region. These upgrades will happen during the maintenance window. To learn more, see the Amazon RDS maintenance window documentation. For more information about the AWS Regions where Amazon RDS for Oracle is available, see the AWS Region table.

AWS Resilience Hub introduces improved resource grouping capabilities

Today, AWS Resilience Hub is launching improved resource grouping to more intelligently group your resources into Application Components, which are resources that work and fail as a single unit, when onboarding your application.\n Customers who want to manage and improve the resilience posture of their applications on AWS can now more quickly and easily onboard their application to Resilience Hub with the new improved resource grouping feature. This feature simplifies onboarding by automatically and accurately organizing resources into appropriate AppComponents. Customers are presented with the grouping recommendations and can determine if the recommendations are accurate and apply to their case. This is particularly valuable for complex, cross-Region applications, as it helps minimize total onboarding time and enables more efficient and organized resilience assessments. The improved resource grouping feature is available in all AWS Regions where Resilience Hub is supported. To learn more about Resilience Hub, visit the documentation and product pages.

Amazon DataZone offers business use case-based grouping with data products

Today, Amazon DataZone introduces data products, which enable the grouping of data assets into well-defined, self-contained packages tailored for specific business use cases. For example, a marketing analysis data product can bundle various data assets, such as marketing campaign data, pipeline data, and customer data. With data products, customers can simplify discovery and subscription processes, aligning them with business objectives and reducing redundancy in handling individual assets.\n To get started, data producers can create a collection of relevant cataloged assets in the Amazon DataZone portal, add business context, and publish it as a data product unit. This makes it easier for data consumers to find all necessary data assets for specific use cases. Consumers can subscribe to all assets within a data product through a single approval workflow. Data producers can also manage the product’s lifecycle, including managing subscriptions and removing it from the catalog. Amazon DataZone offers API support for data product workflows, facilitating integration and automation. The feature is supported in all the AWS commercial regions where Amazon DataZone is currently available. Check out this blog and video to learn more about data products in Amazon DataZone. Get started with the technical documentation.

Amazon Connect now supports audio optimization for Amazon WorkSpaces cloud desktops

Amazon Connect now makes it easier to deliver high-quality voice experiences in Amazon WorkSpaces Virtual Desktop Infrastructure (VDI) environments. Amazon Connect automatically optimizes audio by redirecting media from your agent’s local desktop to Connect, simplifying the agent experience and improving audio quality by reducing network hops. Agents can simply log into their Amazon WorkSpaces client application for a supported device or a web browser and start accepting calls using your custom agent user interface (i.e., custom Contact Control Panel) using APIs in the Amazon Connect open source JavaScript libraries.\n These new features are available in all AWS regions where Amazon Connect is offered. To learn more, please see the documentation.

Amazon Verified Permissions improves support for OIDC identity providers

Amazon Verified Permissions has simplified implementing fine-grained authorization for developers using third party identity providers, such as Okta, CyberArk and Transmit security. Developers can now authorize user actions, based on attributes and group memberships, managed within their own open id connect (OIDC) compliant identity provider. For example, in a insurance claims processing application, you can authorize that only users in the “manager” group who completed the “high value claim training” are allowed to approve claims for more than $10,000.\n Verified Permissions provides fine-grained authorization for the applications that you build, allowing you to implement permissions as Cedar policies rather than application code. This feature simplifies implementing fine-grained authorization by enabling you to pass OIDC tokens to authorize requests. When authorizing the request, Amazon Verified Permissions validates the OIDC token and evaluates Cedar policies using user attributes and groups extracted from the token. You can get started using the feature by visiting Amazon Verified Permission from the AWS console, and creating a new policy store. We have partnered with leading identity providers, CyberArk, Okta, and Transmit Security, to test this feature and ensure a smooth experience. This feature is available in all regions where Amazon Verified Permissions is available. For more information visit the Verified Permissions product page.

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