10/5/2023, 12:00:00 AM ~ 10/6/2023, 12:00:00 AM (UTC)

Recent Announcements

Amazon Connect now supports multiple out-of-the-box chat widgets per instance

Amazon Connect Chat now supports up to 15 out-of-the-box chat widgets, making it easy for you to customize chat experiences on different websites with just a few clicks.

Amazon SageMaker Canvas expands its support for ready-to-use models to include foundation models (FMs)

Amazon SageMaker Canvas is a service for business analysts to generate predictions without having to write a single line of code. Starting today, business analysts can access and evaluate foundation models (FMs) to generate and summarize content using foundation models, in addition to the ready-to-use models for common use cases such as sentiment analysis, object and text detection, and data extraction from documents.

AWS IoT Device Management announces general availability of Software Package Catalog

Today, AWS IoT Device Management, a fully managed cloud service that helps you register, organize, monitor, and remotely manage IoT devices at scale, announces the general availability of the Software Package Catalog feature. With this new feature, you can now track and monitor software package versions across fleet, gain valuable insights from a central dashboard, and perform targeted updates on devices running on a specific software version.

AWS Wickr is now available in the AWS Asia Pacific (Sydney) Region

AWS Wickr is now available in the AWS Asia Pacific (Sydney) Region. This expansion allows you to establish a Wickr network in an AWS Asia Pacific Region to help meet data residency requirements, and other obligations.

Amazon VPC IP Address Manager is now available in Israel (Tel Aviv)

Amazon Virtual Private Cloud IP Address Manager (Amazon VPC IPAM) that makes it easier for you to plan, track, and monitor IP addresses for your AWS workloads, is now available in Israel (Tel Aviv).

AWS Resource Explorer is now available in 2 additional regions

We are pleased to announce that AWS Resource Explorer, a managed capability that simplifies the search and discovery of resources, is now available in the AWS Middle East (Bahrain) and Asia Pacific (Jakarta) Regions.

Amazon EC2 High Memory instances now available in Asia Pacific (Sydney) Region

Starting today, Amazon EC2 High Memory instances with 12TiB of memory (u-12tb1.112xlarge) are now available in Asia Pacific (Sydney) Region. Customers can start using these new High Memory instances with On Demand and Savings Plan purchase options.

AWS Health now aggregates Health events in your organization to Amazon EventBridge

You can now receive a single feed of AWS Health events on Amazon EventBridge from all accounts within your organization in AWS Organizations using organizational view and delegated administrator. AWS Health is the authoritative source of information about service events and planned changes affecting your AWS cloud resources. EventBridge is a serverless integration service that makes it easier to build event-driven applications at scale using events generated from your applications, third-party SaaS applications, and AWS services.

AWS launches more encryption options for AWS AppConfig feature flags

AWS AppConfig is launching new encryption options for additional security considerations with feature flags and other types of configuration data. Using AWS Key Management Service’s customer managed keys (CMKs), customers can use keys that they themselves manage to encrypt/decrypt configuration data hosted by AWS AppConfig. AWS AppConfig helps engineers move faster and safer by decoupling feature releases from code deployments; with AWS AppConfig, you can change your software’s behavior on production without pushing out new code.

AWS App Runner launches improvements for using custom domains

Today, App Runner launched improvements for associating custom domain(s) to an App Runner service in the App Runner console. App Runner makes it easier for developers to quickly deploy containerized web applications and APIs to the cloud, at scale, and without managing infrastructure. When you create an App Runner service, by default, App Runner allocates a domain name to your service. If you have your own domain name, you can associate it to your App Runner service as a custom domain name. With App Runner you do not need to manage TLS/SSL certificates.

Amazon Connect launches new contact and agent metrics in the API

Amazon Connect now provides five additional contact and agent performance metrics in the GetMetricDataV2 API to help contact center managers derive more granular insights into queue and agent performance. These metrics include the time it takes to resolve a contact from when it was initiated until it is terminated, rate of abandoned contacts, and the number of contacts an agent did not answer, excluding those abandoned by a customer while connecting. For example, using these metrics, businesses can create custom dashboards to analyze how quickly they resolve customer callback requests or the total time to complete longer running contacts such as tasks.

AWS Lambda adds support for Python 3.11 in the AWS GovCloud (US) Regions

AWS Lambda now supports Python 3.11 as a managed runtime and a container base image in the AWS GovCloud (US) Regions. AWS will automatically apply updates to the managed runtime and base image as they become available. Powertools for AWS Lambda, a developer toolkit to implement serverless best practices and increase developer velocity, also supports Python 3.11.

Amazon EC2 C7g, M7g and R7g instances are now available in AWS Region US West (N. California)

Starting today, Amazon Elastic Compute Cloud (Amazon EC2) C7g, M7g and R7g instances are now available in AWS Region US West (N. California). These instances are powered by AWS Graviton3 processors that provide up to 25% better compute performance compared to AWS Graviton2 processors, and built on top of the the AWS Nitro System, a collection of AWS designed innovations that deliver efficient, flexible, and secure cloud services with isolated multi-tenancy, private networking, and fast local storage.

Amazon Connect enhances API for accessing historical agent and contact metrics

Amazon Connect now allows users to access trailing 90 days (previously 35 days) of historical agent and contact metrics (e.g., service level, average handle time) in GetMetricDataV2 API. Additionally, users can now make requests (spanning up to 35 days) with data broken out by customizable time intervals such as 15 minutes, hourly, or weekly. Using GetMetricDataV2 API, business can build custom dashboards to measure historical queue and agent performance. For example, businesses can track the number of incoming contacts for the last 7 days, with data split by day, to see how contact volume changed per day of the week.

Amazon RDS for PostgreSQL now supports pgvector v0.5.0 with HNSW indexing

Amazon Relational Database Service (RDS) for PostgreSQL now supports v0.5.0 of the pgvector extension to store embeddings from machine learning (ML) models in your database and to perform efficient similarity searches. This version of the extension introduces pgvector introduces HNSW indexing support, parallelization of ivfflat index builds, and improves performance of its distance functions.

Amazon WorkSpaces Services expand Microsoft productivity apps offerings

Today, Amazon WorkSpaces and WorkSpaces Core announce the general availability of a new feature that provides administrators increased flexibility to manage application bundles on WorkSpaces instances while retaining the end user’s data and configurations. It provides administrators with an easier way to add or remove application bundles on existing WorkSpaces instances, including upgrading them to the latest version.

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