7/31/2023, 12:00:00 AM ~ 8/1/2023, 12:00:00 AM (UTC)

Recent Announcements

Amazon EMR Serverless adds API support for Application UIs

Amazon EMR Serverless is a serverless option that makes it simple for data analysts and engineers to run open-source big data analytics frameworks like Apache Spark and Apache Hive without configuring, managing, and scaling clusters or servers. Starting today, you can call the EMR Serverless APIs to view the Application UIs e.g. the live Spark UI or Tez UI for running jobs and the Spark History Server or the persistent Tez UI for completed jobs.

Amazon Connect scheduling now offers automated flexible days scheduling

Amazon Connect scheduling now allows contact center managers to automatically generate agent schedules with a combination of fixed and flexible working days each week, i.e. agents will have certain mandatory work days while other days are scheduled based on demand. Before this launch, managers had to manually adjust a subset of agent schedules to align with their flexible work contracts and regional labor laws. With this launch, the system automatically proposes flexible schedules allowing managers to create more optimized labor/union compliant agent schedules, freeing up valuable time for more important tasks.

AWS enables the invoice balance due information and invoice amount on Billing Console

You can now view ‘Balance Due’ for an invoice and the ‘Invoice Amount’ in the AWS Billing console. The ‘Balance due’ column reflects the total amount outstanding for each invoice, while the ‘Invoice Amount’ reflects the value of the invoice when the invoice was issued to you. The Balance due information is updated periodically, once the funds are realized by AWS.

Amazon Connect now supports flow-only attributes

Amazon Connect now supports restricting the use and access of attributes to a single flow. Now, you can granularly control when an attribute is associated with a contact (and shows up in the contact record) or if it can only be accessed by a specific flow (used only when that flows is executing a customer experience). For example, if your flow is automatically authenticating your customer’s identity using personally identifiable information (PII), you can use flow attributes to prevent the PII information from showing up in contact records or to an agent.

Amazon Aurora supports Local Write Forwarding for Amazon Aurora MySQL

Starting today, Local Write Forwarding is generally available for Amazon Aurora MySQL-Compatible Edition 3 (with MySQL 8.0 compatibility). This new capability makes it simple to scale read workloads which require read after write consistency. Customers can now issue transactions containing both reads and writes on Aurora read replicas and the writes will be automatically forwarded to the single writer instance for execution. Applications requiring read scale can utilize up to 15 Aurora Replicas for scaling reads without the need to maintain complex application logic that separates reads from writes. Check out this blog to find out how local write forwarding can help reduce the complexity of your application code.

AWS IoT Core announces new certificate signing & key generation algorithms

Today, AWS IoT Core announced the support for new algorithms for certificate signing and key generation, expanding the list of already supported asymmetric X.509 client certificate signature schemes. AWS IoT Core is a managed service that allows customers to connect billions of Internet of Things (IoT) devices to AWS and uses X.509 certificates as one of the means to authenticate client and device connections to AWS cloud. The support for Rivest Shamir Adleman Signature Scheme with Appendix based on the Probabilistic Signature Scheme (RSASSA-PSS) signing and P-521 elliptic curve key algorithms, provide developers more flexibility to strengthen the security posture of their IoT solutions and comply with organization’s specific cryptographic standard compliance requirements.

Amazon Aurora MySQL 3.04 (compatible with MySQL 8.0.28) is generally available

Starting today, Amazon Aurora MySQL-Compatible Edition 3 (with MySQL 8.0 compatibility) will support MySQL 8.0.28. In addition to several security enhancements and bug fixes, MySQL 8.0.28 includes several improvements, such as Instant DDL support for Rename column operations, support for multi-threaded DDL operations, support for TLS v1.3 protocol, and performance schema monitoring enhancements.. For more details, refer to the Aurora MySQL 3 and MySQL 8.0.28 release notes.

AWS NAT Gateway is now available in the AWS US West Phoenix Local Zone

AWS NAT Gateway is now available in the AWS US West Phoenix Local Zone. AWS Local Zones is a type of AWS infrastructure deployment that places AWS compute, storage, database, and other select services closer to large population, industry, and IT centers where no AWS Region exists today.

Amazon Connect now supports custom flow block titles

Amazon Connect now supports custom flow block titles that make it easy to identify and distinguish blocks within your flow. Custom flow block titles can be set within the flow designer UI or via API. For example, you could rename a “Play Prompt” flow block to “Welcome message” or a “Get customer input” flow block to “Hotel booking Lex bot”. Custom defined flow block titles also show up in CloudWatch logs making it easier to diagnose where errors may be occurring.

Amazon Connect now offers automatic activity scheduling based on shift duration

Amazon Connect scheduling now allows managers to generate agent schedules with an appropriate number of activities including breaks or meals, based on the duration of agent shifts. Before this launch, schedules were generated with a fixed set of shift activities, leading to numerous shifts needing time consuming manual adjustments based on agent’s work duration. With this launch, Amazon Connect scheduling automatically generates the required number of breaks and meals according to configured inputs reflecting shift durations and labor/union labor rules, saving time for managers.

Amazon Connect scheduling agent time-off balance and group allowance support

Amazon Connect scheduling now offers new time off balance and group allowance features empowering contact center managers and agents to handle time offs more efficiently. Before this launch, managers had to manually cross-verify time off balances before approving or declining requests, and agents had to contact their managers via email or third party tools to request or change their time off schedule. With this launch, managers can easily import agent time off balances and group allowances in bulk from third party HR systems (for e.g., 120 hours vacation time, 40 hours sick time), and select either an automated or manual approval workflow for their groups. Agents can request time off and receive automatic approvals (or declines) based on their time off balances and group allowances in addition to other time off rules.

Amazon Inspector adds enhanced vulnerability intelligence to its findings

Amazon Inspector now provides enhanced vulnerability intelligence as a part of its findings. The enhanced vulnerability intelligence includes names of known malware kits used to exploit a vulnerability, mapping to MITRE ATT&CK® framework, the date Cybersecurity and Infrastructure Security Agency (CISA) added the vulnerability to Known Exploited Vulnerabilities Catalog (KVEC), Exploit Prediction Scoring System (EPSS) score, and evidence of public events associated with a vulnerability. This expands the currently provided vulnerability intelligence such as Common Vulnerability Scoring System (CVSS) score and known public exploit information. Inspector collects this information from internal Amazon research, CISA, and our partner, Recorded Future. You can access the enhanced vulnerability intelligence in the finding details within in the Amazon Inspector console

Amazon Connect launches flows UI toolbar and ability to add notes

Amazon Connect flow designer now includes a toolbar with shortcuts to new editing capabilities such as undo (including a history of previous actions) and redo, along with existing shortcuts such as copy and paste. You can also now add notes to a flow, allowing you to document things like what the flow is doing or a to-do list of what updates you want to make. You can attach notes to a specific flow block and search notes using the toolbar.

Amazon Connect now supports archiving and deleting flows from the UI

Amazon Connect now supports archiving and deleting flows from the flow designer UI, making it easier to manage flows that are not in use or no longer needed. For example, flows used only during certain times of the year can be archived when not in use and then unarchived when needed. When a flow has been archived, you can then permanently delete the flow so it is no longer available within your list of flows.

Introducing custom query and template capabilities for AWS Clean Rooms

Today, AWS Clean Rooms launches two new capabilities that give customers flexibility to generate richer insights: custom analysis rule and analysis templates. These capabilities enable customers to bring their own custom SQL queries into an AWS Clean Rooms collaboration based on their specific use cases. With the custom analysis rule, customers can create their own queries using advanced SQL constructs, as well as review queries prior to their collaboration partners running them. This workflow gives customers built-in control of how their data is used in collaborations upfront, in addition to reviewing query logs after analyses are complete. Using analysis templates, customers can create queries with parameters that provide reusability and flexibility to those running queries in a collaboration. This helps customers expand and automate types of analyses they run frequently with multiple partners, minimize the need to write new SQL code when analyzing collective data sets.

Amazon EMR on EKS is now available in Africa (Cape Town) and Europe (Milan)

We are excited to announce that Amazon EMR on EKS is now available in the Africa (Cape Town) and Europe (Milan).

AWS CloudFormation enhances deletion policies to accelerate dev-test cycle

AWS CloudFormation launches a new deletion policy called RetainExceptOnCreate that provides customers additional control over CloudFormation behavior when resources are deleted from stacks. Customers use deletion policies to preserve or backup resources during accidental stack deletions. Today, customers can mark resources with a deletion policy of Retain, Snapshot, or Delete. Now, customers can use RetainExceptOnCreate to protect in-use resources from accidental deletion without preserving resources that have not served traffic. This allows customers to reduce manual intervention during retries of stack operations.

Amazon Data Lifecycle Manager is now available in the AWS Asia Pacific (Hyderabad) Region

Customers can now use Amazon Data Lifecycle Manager in the AWS Asia (Hyderabad) Region to automate the creation, sharing, copying, and retention of Amazon EBS Snapshots and EBS-backed AMIs via policies. Data Lifecycle Manager eliminates the need for complicated custom scripts to manage your EBS resources, saving you time and money.

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