2023-01-26

1/26/2023, 12:00:00 AM ~ 1/27/2023, 12:00:00 AM (UTC) Recent Announcements AWS Compute Optimizer is now available in AWS GovCloud (US) Region AWS GovCloud (US) Region customers can now use AWS Compute Optimizer to reduce costs and improve performance. Amazon SageMaker is now available in AWS GovCloud (US-East) Region Amazon SageMaker is now available in AWS GovCloud (US-East) Region. Starting today, you can build, train, and deploy machine learning (ML) models in the region....

January 26, 2023

2022-12-27

12/27/2022, 12:00:00 AM ~ 12/28/2022, 12:00:00 AM (UTC) Recent Announcements Amazon Connect now provides “idle” chat participant events with auto close capability Amazon Connect Chat now provides the ability to programmatically monitor the activity status of customers and agents participating in a chat conversation. A participant can be marked as “idle” based on a configurable inactivity timer which can trigger events such as an “Are you still there?” message to the customer....

December 27, 2022

2022-12-16

12/16/2022, 12:00:00 AM ~ 12/19/2022, 12:00:00 AM (UTC) Recent Announcements AWS IQ launches public profiles for companies AWS Partners and consulting firms can now create an AWS IQ profile for their company and connect with AWS customers. Customers can message the Partner directly and connect to receive immediate help. Partners can choose to respond as a company or as an individual who works for the company when engaging with customers. Any Partner can set up a public profile showcasing their expertise, solutions, employee profiles, ratings, and reviews....

December 16, 2022

2022-11-10

11/10/2022, 12:00:00 AM ~ 11/11/2022, 12:00:00 AM (UTC) Recent Announcements Amazon Kendra is now FedRAMP High Compliant Amazon Kendra is now authorized as FedRAMP High in AWS GovCloud (US-West) Region. Amazon Kendra is a highly accurate intelligent search service powered by machine learning. Kendra reimagines enterprise search for your websites and applications so your employees and customers can easily find the content they are looking for, even when it’s scattered across multiple locations and content repositories within your organization....

November 10, 2022

2022-10-06

10/6/2022, 12:00:00 AM ~ 10/7/2022, 12:00:00 AM (UTC) Recent Announcements Incident Manager from AWS Systems Manager now streamlines responses to Jira Service Management (JSM) Incidents Customers using Atlassian Jira Service Management (JSM), Data Center version can respond, investigate and resolve incidents affecting their AWS-hosted applications via AWS Systems Manager Incident Manager and the AWS Service Management Connector. AWS Systems Manager is the operations hub for AWS applications and resources, that helps to automate reactive processes to quickly diagnose and remediate operational issues....

October 6, 2022