2023-11-06

11/6/2023, 12:00:00 AM ~ 11/7/2023, 12:00:00 AM (UTC) Recent Announcements Amazon Connect now makes it easier to deliver persistent chat experiences for your customers Amazon Connect now offers a new flow block to enable persistent chats, making it easier to deliver long lasting chat experiences for your customers. Persistent chats enable customers to resume previous conversations with the context, metadata, and transcripts carried over, eliminating the need for customers to repeat themselves and allowing agents to provide personalized service with access to the entire conversation history....

November 6, 2023

2023-11-03

11/3/2023, 12:00:00 AM ~ 11/6/2023, 12:00:00 AM (UTC) Recent Announcements New Search feature in AWS Partner Central Introducing new Search feature in AWS Partner Central, allowing AWS Partners to discover and browse content across AWS Partner Central. Search is now globally available to all AWS Partners. Enhanced content navigation and discovery in AWS Partner Central Introducing an improved user experience for AWS Partners to easily navigate content in AWS Partner Central....

November 3, 2023

2023-10-12

10/12/2023, 12:00:00 AM ~ 10/13/2023, 12:00:00 AM (UTC) Recent Announcements Amazon Textract launches Custom Queries to improve information extraction for business-specific documents Amazon Textract is a machine learning service that automatically extracts printed text, handwriting, and data from any document or image. Today, we are pleased to announce Custom Queries, a new Amazon Textract feature that enables customers to adapt the Queries feature and improve extraction accuracy for their business-specific documents....

October 12, 2023

2023-10-05

10/5/2023, 12:00:00 AM ~ 10/6/2023, 12:00:00 AM (UTC) Recent Announcements Amazon Connect now supports multiple out-of-the-box chat widgets per instance Amazon Connect Chat now supports up to 15 out-of-the-box chat widgets, making it easy for you to customize chat experiences on different websites with just a few clicks. Amazon SageMaker Canvas expands its support for ready-to-use models to include foundation models (FMs) Amazon SageMaker Canvas is a service for business analysts to generate predictions without having to write a single line of code....

October 5, 2023

2023-10-03

10/3/2023, 12:00:00 AM ~ 10/4/2023, 12:00:00 AM (UTC) Recent Announcements Amazon EventBridge announces support for wildcard filters in rules Amazon EventBridge rules now support wildcard filters, which enable you to match any character or sequence of characters within a string in your event payload. For example, you can use wildcards to match against values that end in a specific file type in a directory, such as “dir/*.png”, or contain a specific word, such as “AcmeCorp”....

October 3, 2023