2023-07-20

7/20/2023, 12:00:00 AM ~ 7/21/2023, 12:00:00 AM (UTC) Recent Announcements Amazon Connect Cases now provides case assignment Amazon Connect Cases now enables agents to easily associate a case with a queue or an individual agent for resolution. Agents can view and filter cases assigned to their queue and managers can directly assign cases to individual agents. Case assignment helps companies’ service and support teams work more efficiently and reduce time to resolve customer questions and issues by clearly tracking case activities and resolution ownership....

July 20, 2023

2023-06-06

6/6/2023, 12:00:00 AM ~ 6/7/2023, 12:00:00 AM (UTC) Recent Announcements AWS IoT Device Management introduces Software Package Catalog AWS announces the Software Package Catalog preview. This is a new feature of AWS IoT Device Management that enables IoT customers to register, store, and report system software packages, along with their versions and metadata in a centralized location. With Software Package Catalog, you can now easily track and monitor software package versions throughout their fleet, gain valuable insights from a central dashboard, and perform updates targeting devices with specific software version....

June 6, 2023

2023-03-28

3/28/2023, 12:00:00 AM ~ 3/29/2023, 12:00:00 AM (UTC) Recent Announcements Amazon GuardDuty simplifies enforcement of threat detection across all accounts in an Organization Amazon GuardDuty has added new functionality to its integration with AWS Organizations to make it even simpler to enforce threat detection across all accounts in an organization. Since April 2020, GuardDuty customers can leverage its integrations with AWS Organizations to manage GuardDuty for up to 5,000 AWS accounts, as well as automatically apply threat detection coverage to new accounts added to the organization....

March 28, 2023

2022-12-06

12/6/2022, 12:00:00 AM ~ 12/7/2022, 12:00:00 AM (UTC) Recent Announcements Amazon Neptune Workbench is now available in Africa (Cape Town), Asia Pacific (Hong Kong), and Middle East (Bahrain) regions Amazon Neptune Workbench is now available in Africa (Cape Town), Asia Pacific (Hong Kong), and Middle East (Bahrain) regions. Starting today, you can use the Neptune Workbench to create Neptune notebook instances in these regions for visualizing graph data in Neptune, accessing tutorials, and running code samples using an interactive coding environment....

December 6, 2022

2022-11-28

11/28/2022, 12:00:00 AM ~ 11/29/2022, 12:00:00 AM (UTC) Recent Announcements AWS CloudTrail Lake now supports configuration items from AWS Config AWS CloudTrail Lake now integrates with AWS Config to support ingestion and query of configuration items. Now you can query and analyze both configuration items and CloudTrail activity logs in CloudTrail Lake, thereby simplifying and streamlining your security and compliance investigations. CloudTrail Lake enables security teams to perform retrospective investigations by helping answer who made what configuration changes to resources associated with security incidents such as data exfiltration or unauthorized access....

November 28, 2022