aws-iot-device-defender

2/28/2025, 12:00:00 AM ~ 3/3/2025, 12:00:00 AM (UTC) Recent Announcements Amazon Connect launches the ability for agents to exchange shifts with each other Amazon Connect now allows agents to exchange shifts with each other, providing greater schedule flexibility without compromising service levels. With this launch, agents can initiate shift trades directly, allowing them to manage unexpected life events without using time off. Additionally, contact center managers can now automate some approvals while ensuring others are approved manually — reducing admin work without sacrificing controls when needed....

11/16/2023, 12:00:00 AM ~ 11/17/2023, 12:00:00 AM (UTC) Recent Announcements AWS Cloud Map now supports AWS CloudTrail data events AWS Cloud Map now supports AWS CloudTrail data events for DiscoverInstances and DiscoverInstancesRevision APIs. With CloudTrail integration for these AWS Cloud Map APIs, customers can now get a history of APIs calls made for cloud resource discovery. This can help customers enhance governance, compliance, and risk auditing capabilities for the workloads running with AWS Cloud Map....

11/14/2023, 12:00:00 AM ~ 11/15/2023, 12:00:00 AM (UTC) Recent Announcements Amazon ElastiCache for Redis version 7.1 is generally available Amazon ElastiCache for Redis version 7.1 is now generally available. This release contains performance improvements which enable workloads to drive higher throughput and lower operation latencies. ElastiCache customers can achieve over 1 million requests per second per node on r7g.4xlarge or larger. Amazon ElastiCache for Redis version 7.1 can achieve up to 100% more throughput and 50% lower P99 latency, compared to Elasticache for Redis version 7....

7/20/2023, 12:00:00 AM ~ 7/21/2023, 12:00:00 AM (UTC) Recent Announcements Amazon Connect Cases now provides case assignment Amazon Connect Cases now enables agents to easily associate a case with a queue or an individual agent for resolution. Agents can view and filter cases assigned to their queue and managers can directly assign cases to individual agents. Case assignment helps companies’ service and support teams work more efficiently and reduce time to resolve customer questions and issues by clearly tracking case activities and resolution ownership....

5/9/2023, 12:00:00 AM ~ 5/10/2023, 12:00:00 AM (UTC) Recent Announcements AWS IoT SiteWise now supports 15-minute intervals for automatically computing aggregated asset property values AWS IoT SiteWise now provides the ability for customers to automatically compute aggregated asset property values every 15 minutes. Customers can now get aggregated values for asset properties, metrics and transforms (mathematical expressions that map asset properties’ data points from one form to another) for every minute, 15-minute, hour, and day....