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2/28/2025, 12:00:00 AM ~ 3/3/2025, 12:00:00 AM (UTC) Recent Announcements Amazon Connect launches the ability for agents to exchange shifts with each other Amazon Connect now allows agents to exchange shifts with each other, providing greater schedule flexibility without compromising service levels. With this launch, agents can initiate shift trades directly, allowing them to manage unexpected life events without using time off. Additionally, contact center managers can now automate some approvals while ensuring others are approved manually — reducing admin work without sacrificing controls when needed....

2/27/2025, 12:00:00 AM ~ 2/28/2025, 12:00:00 AM (UTC) Recent Announcements Database Insights provides on-demand analysis for RDS MySQL and RDS MariaDB Amazon CloudWatch Database Insights expands the availability of its on-demand analysis experience to the RDS for MySQL and RDS for MariaDB database engines. This feature leverages machine learning models to help identify performance bottlenecks during the selected time period, and gives advice on what to do next.\n This launch allows you to analyze database performance monitoring data for a time period of your choice....

2/26/2025, 12:00:00 AM ~ 2/27/2025, 12:00:00 AM (UTC) Recent Announcements Amazon RDS now provides visibility into IAM DB Authentication metrics and logs Amazon Relational Database Service (RDS) IAM Database Authentication (IAM DB Auth) now provides enhanced observability through metrics and logs. It enables customers to investigate and resolve authentication issues when connecting to RDS databases.\n Database connection authentication issues can occur due to multiple reasons such as configuration or permission issues with your IAM policy, using expired tokens, throttling, etc....

2/25/2025, 12:00:00 AM ~ 2/26/2025, 12:00:00 AM (UTC) Recent Announcements AWS CodePipeline introduces new console experience for viewing pipeline releases AWS CodePipeline now offers a redesigned console experience that helps you monitor and troubleshoot your pipeline releases more effectively.\n The new horizontal pipeline view displays stages and actions from left to right, results in a stronger visual hierarchy, which helps you to better locate and understand stage and action execution status....

2/24/2025, 12:00:00 AM ~ 2/25/2025, 12:00:00 AM (UTC) Recent Announcements CloudWatch Database Insights adds support for RDS databases CloudWatch Database Insights announces support of databases hosted on Amazon Relational Database Service (RDS). Database Insights is a database observability solution that provides a curated experience designed for DevOps engineers, application developers, and database administrators (DBAs) to expedite database troubleshooting and gain a holistic view into their database fleet health.\n Database Insights consolidates logs and metrics from your applications, your databases, and the operating systems on which they run into a unified view in the console....