2025-08-19
8/19/2025, 12:00:00 AM ~ 8/20/2025, 12:00:00 AM (UTC) Recent Announcements Amazon Connect now supports multi-user web, in-app and video calling Amazon Connect now supports multi-user web, in-app and video calling, allowing multiple users to join the same session with an agent through a web browser or mobile application. Contact center agents can dynamically add participants during a live call or multiple participants can join a scheduled session with the same agent....