2023-03-27

3/27/2023, 12:00:00 AM ~ 3/28/2023, 12:00:00 AM (UTC) Recent Announcements Amazon Connect now provides step-by-step guides in agent workspace Amazon Connect agent workspace now provides programmatic step-by-step guidance that agents can use to identify customer issues and then recommends which actions to take to resolve them. Using Flows, the Amazon Connect no-code/low-code drag-and-drop design interface, you can design a guide that presents what the agent should review or do at a given moment during a customer interaction....

March 27, 2023

2023-03-08

3/8/2023, 12:00:00 AM ~ 3/9/2023, 12:00:00 AM (UTC) Recent Announcements AWS Glue introduces faster and simpler permissions setup AWS Glue now offers guided permissions setup in AWS Console. AWS Glue is a serverless data integration and ETL service that helps discover, prepare, move, and integrate data for analytics and machine learning (ML). Administrators can use the new setup tool to grant IAM roles and users access to AWS Glue and their data, as well as a default role for running jobs....

March 8, 2023

2023-03-07

3/7/2023, 12:00:00 AM ~ 3/8/2023, 12:00:00 AM (UTC) Recent Announcements Delegated administrator for AWS Organizations launches in the AWS GovCloud (US) Regions We are excited to launch delegated administrator for AWS Organizations to help you delegate the management of your Organizations policies, enabling you to govern your AWS organization and member accounts with increased agility and decentralization. You can now allow member accounts to manage policy types specific to their needs....

March 7, 2023

2023-02-24

2/24/2023, 12:00:00 AM ~ 2/27/2023, 12:00:00 AM (UTC) Recent Announcements AWS SAM connectors now supports multiple destinations Serverless application developers can now define multiple destinations when integrating AWS services with AWS Serverless Application Model (AWS SAM) connectors. Previously, SAM customers needed to create a SAM connector definition for every source and destination pair. For example, if a AWS::Serverless::Function needed to interact with three SNS topics using identical permissions, three SAM connectors would need to be defined for each connection from the function to each topic....

February 24, 2023

2023-02-06

2/6/2023, 12:00:00 AM ~ 2/7/2023, 12:00:00 AM (UTC) Recent Announcements Amazon RDS for PostgreSQL now supports seg extension Amazon Relational Database Service (Amazon RDS) for PostgreSQL now supports the seg extension which provides the “seg” data type for representing line segments or floating point intervals. Amazon Fraud Detector introduces Cold Start model training for customers with limited historical data Today, Amazon Fraud Detector (AFD) announced the launch of the Cold Start feature....

February 6, 2023