2022-09-06
9/6/2022, 12:00:00 AM ~ 9/7/2022, 12:00:00 AM (UTC) Recent Announcements Amazon Connect Voice ID now detects fraud risk from voice spoofing during customer calls Amazon Connect Voice ID now detects fraud risk from voice-based deception techniques such as voice manipulation during customer calls, helping you make your voice interactions more secure. For example, Voice ID can detect, in real-time, if an imposter is using a speech synthesizer to spoof a caller’s voice and bluff the agent or Interactive Voice Response (IVR) system....