application-integration

6/10/2022, 12:00:00 AM ~ 6/13/2022, 12:00:00 AM (UTC) Recent Announcements Amazon Connect forecasting, capacity planning, and scheduling, now available in the Asia Pacific (Sydney) AWS region Amazon Connect forecasting, capacity planning, and scheduling (preview) are now available in the Asia Pacific (Sydney) AWS region. Machine-learning powered capabilities make it easier for contact center managers to help predict contact volumes and average handle time with high accuracy, determine ideal staffing levels, and optimize agent schedules to ensure they have the right agents at the right time....

6/1/2022, 12:00:00 AM ~ 6/2/2022, 12:00:00 AM (UTC) Recent Announcements Amazon RDS adds support for publishing events to encrypted Amazon SNS topics Amazon Relational Database Service (Amazon RDS) can now publish events to Amazon Simple Notification Service (Amazon SNS) topics that have server-side encryption (SSE) enabled, for additional protection of events that carry sensitive data. Amazon RDS groups events into categories that you can subscribe to so that you can be notified when an event in that category occurs, enabling routing and automation....

5/31/2022, 12:00:00 AM ~ 6/1/2022, 12:00:00 AM (UTC) Recent Announcements Amazon Connect high-volume outbound communications capabilities are now available in public preview in the Asia Pacific (Sydney) AWS Region Amazon Connect now supports high-volume outbound communications in the Asia Pacific (Sydney) AWS region, making it easy to contact from hundreds to millions of customers daily for communications like delivery notifications, marketing promotions, appointment reminders, or debt collection. Amazon Connect’s high-volume outbound communications for calls, text and emails gives organizations a simple, embedded, cost-effective way to proactively contact customers without having to integrate third-party tools....

5/24/2022, 12:00:00 AM ~ 5/25/2022, 12:00:00 AM (UTC) Recent Announcements AWS AppSync introduces new simplified console experience to deploy generic real-time Pub/Sub APIs AWS AppSync is a fully managed service that enables developers to build digital experiences based on real-time data. With AppSync, you can easily configure data sources to push and publish real-time data updates to subscribed clients. AppSync handles connection management, scalability, fan-out and broadcasting, allowing you to focus on your application business needs instead of managing complex infrastructure....

4/21/2022, 12:00:00 AM ~ 4/22/2022, 12:00:00 AM (UTC) Recent Announcements Announcing general availability of AWS Glue Interactive Sessions AWS Glue Interactive Sessions are now generally available. They provide a new interface into AWS Glue’s highly scalable Serverless Spark environment. They support interactive data integration job development, data exploration, and on-demand distributed data processing for customers’ own applications. EKS add-ons support for the OpenTelemetry Operator is now generally available Amazon Elastic Kubernetes Service (Amazon EKS) now supports using the Amazon EKS console, AWS Command Line Interface (CLI), and EKS API to install and manage the AWS Distro for OpenTelemetry (ADOT) Operator....