amazon-sagemaker

6/23/2022, 12:00:00 AM ~ 6/24/2022, 12:00:00 AM (UTC) Recent Announcements Amazon Connect Wisdom now enables you to integrate agent assistance capabilities into custom agent applications Amazon Connect Wisdom now provides a JavaScript library (WisdomJS) to integrate agent assistance capabilities into your homegrown or third-party agent application, enabling you to increase agent productivity and improve customer satisfaction without having to migrate your agents to another application. Amazon Connect Wisdom reduces the time agents spend searching for answers and enables quick resolution of customer issues by providing knowledge search and real-time recommendations while agents talk with customers....

6/16/2022, 12:00:00 AM ~ 6/17/2022, 12:00:00 AM (UTC) Recent Announcements Enable Amazon DevOps Guru for RDS from within the Amazon RDS Console Amazon DevOps Guru for RDS now supports enablement from within the Amazon RDS Console. Starting today, you can enable Amazon DevOps Guru for RDS to quickly detect, diagnose, and remediate a wide variety of database-related issues in Amazon Aurora databases while creating a new database. You can also now enable Amazon DevOps Guru for RDS from within the RDS Performance Insights page....

6/10/2022, 12:00:00 AM ~ 6/13/2022, 12:00:00 AM (UTC) Recent Announcements Amazon Connect forecasting, capacity planning, and scheduling, now available in the Asia Pacific (Sydney) AWS region Amazon Connect forecasting, capacity planning, and scheduling (preview) are now available in the Asia Pacific (Sydney) AWS region. Machine-learning powered capabilities make it easier for contact center managers to help predict contact volumes and average handle time with high accuracy, determine ideal staffing levels, and optimize agent schedules to ensure they have the right agents at the right time....

6/9/2022, 12:00:00 AM ~ 6/10/2022, 12:00:00 AM (UTC) Recent Announcements Amazon RDS for SQL Server now supports SQL Server 2014 SP3 CU4 SU A new minor version of Microsoft SQL Server is now available on Amazon Relational Database Service (Amazon RDS) for SQL Server, offering performance and security fixes. Amazon RDS for SQL Server supports the new minor version for Microsoft SQL Server 2014 on the Express, Web, Standard, and Enterprise Editions....

6/7/2022, 12:00:00 AM ~ 6/8/2022, 12:00:00 AM (UTC) Recent Announcements AWS Security Hub now receives AWS Config managed and custom rule evaluation results AWS Security Hub now automatically receives AWS Config managed and custom rule evaluation results as security findings. AWS Config allows security and compliance professionals to assess, audit, and evaluate the configurations of their AWS resources via Config rules, which evaluate the compliance of AWS resources against specified policies....