amazon-rds

1/10/2025, 12:00:00 AM ~ 1/13/2025, 12:00:00 AM (UTC) Recent Announcements Amazon Connect Contact Lens launches agent performance evaluations for email contacts You can now evaluate agent performance on emails in Amazon Connect, enabling managers to assess agent performance across contact channels (voice, chat, email, and tasks) in a single easy-to-use web interface, and get aggregated insights across cohorts of agents over time. With this launch, managers can evaluate agent performance by reviewing email threads and additional details of the email interaction (e....

12/20/2024, 12:00:00 AM ~ 12/23/2024, 12:00:00 AM (UTC) Recent Announcements Amazon EKS expands catalog of upgrade insight checks Today, Amazon Elastic Kubernetes Service (EKS) announces new enhancements to upgrade insights, a feature that surfaces cluster configuration issues that may impact your ability to successfully upgrade a cluster to a newer version of Kubernetes. With these new enhancements, EKS upgrade insights will scan and warn on cluster health and version compatibility issues between different Kubernetes and EKS components such as kubelet, kube-proxy and EKS add-ons....

12/19/2024, 12:00:00 AM ~ 12/20/2024, 12:00:00 AM (UTC) Recent Announcements AWS Backup now supports resource type and multiple tag selections in backup policies in the AWS GovCloud (US) Regions Today, AWS Backup announces additional options to assign resources to a backup policy on AWS Organizations in the AWS GovCloud (US) Regions. Customers can now select specific resources by resource type and exclude them based on resource type or tag. They can also use the combination of multiple tags within the same resource selection....

12/12/2024, 12:00:00 AM ~ 12/13/2024, 12:00:00 AM (UTC) Recent Announcements Amazon Route 53 Resolver DNS Firewall and DNS Firewall Advanced now available in the Asia Pacific (Malaysia) Region Starting today, you can use Amazon Route 53 Resolver DNS Firewall and DNS Firewall Advanced in the Asia Pacific (Malaysia) Region.\n Route 53 Resolver DNS Firewall is a managed service that enables you to block DNS queries made for domains identified as low-reputation or suspected to be malicious, and to allow queries for trusted domains....

12/10/2024, 12:00:00 AM ~ 12/11/2024, 12:00:00 AM (UTC) Recent Announcements Amazon MQ now supports AWS PrivateLink Amazon MQ now supports AWS PrivateLink (interface VPC endpoint) to connect directly to the Amazon MQ API in your virtual private cloud (VPC) instead of connecting over the internet.\n When you use AWS PrivateLink, communication between your VPC and Amazon MQ API is conducted entirely within the AWS network, providing an optimized secure pathway for your data....