amazon-rds

8/5/2024, 12:00:00 AM ~ 8/6/2024, 12:00:00 AM (UTC) Recent Announcements Amazon Connect now supports additional agent scheduling staffing rules Amazon Connect now supports additional agent scheduling staffing rules, making it easier to schedule agents while complying with labor, union, and other contractual rules. You can now configure five new rules for scheduling agents in Amazon Connect: minimum rest period between shifts, minimum rest period per week, maximum consecutive working days, maximum consecutive day of the week worked, and shift cannot start earlier than the previous day’s shift....

8/2/2024, 12:00:00 AM ~ 8/5/2024, 12:00:00 AM (UTC) Recent Announcements Amazon DataZone achieves PCI DSS Certification Amazon DataZone has obtained the Payment Card Industry Data Security Standard (PCI DSS) compliance certification, demonstrating that it meets requirements established by the PCI Security Standards Council for handling payment account data securely, as required by financial and insurance industry customers handling credit card payments.\n The certification includes the 2024 PCI 3-D Secure (3DS) assessment and the shared responsibility guide....

7/22/2024, 12:00:00 AM ~ 7/23/2024, 12:00:00 AM (UTC) Recent Announcements Amazon Connect Contact Lens launches a new dashboard for outbound campaign analytics Amazon Connect Contact Lens now offers a new dashboard for outbound campaign analytics. You can now easily visualize and monitor campaign performance, track efficiency, measure compliance, and understand campaign outcomes for your voice workloads. You can view real-time and historical reports using custom time periods and benchmarks, track campaign progress and delivery status, and drill down into call classification outcomes (e....

7/18/2024, 12:00:00 AM ~ 7/19/2024, 12:00:00 AM (UTC) Recent Announcements Amazon EC2 C7i-flex instances are now available in Asia Pacific (Sydney) and Asia Pacific (Tokyo) Regions Starting today, Amazon Elastic Compute Cloud (Amazon EC2) C7i-flex instances that deliver up to 19% better price performance compared to C6i instances, are available in Asia Pacific (Sydney) and Asia Pacific (Tokyo) regions. C7i-flex instances expand the EC2 Flex instances portfolio to provide the easiest way for you to get price performance benefits for a majority of compute intensive workloads....

7/15/2024, 12:00:00 AM ~ 7/16/2024, 12:00:00 AM (UTC) Recent Announcements Amazon QuickSight improves controls performance Currently in Amazon QuickSight when readers interact with controls they need to wait for all relevant controls to reload after each change is made. With this new release readers will see most controls immediately accessible as loading has been moved to the background. Readers may see a loading indicator in the sample value list, but we prioritize the control being interacted with to reduce the loading time experienced....