2022-07-06

7/6/2022, 12:00:00 AM ~ 7/7/2022, 12:00:00 AM (UTC) Recent Announcements Amazon RDS Performance Insights supports additional performance history retention periods Amazon Relational Database Service (Amazon RDS) Performance Insights now allows you to choose retention periods for your performance history that range from one month up to 24 months. You can also use the RDS Performance Insights free tier, which includes seven days of performance data history and one million API requests per month....

July 6, 2022

2022-06-30

6/30/2022, 12:00:00 AM ~ 7/1/2022, 12:00:00 AM (UTC) Recent Announcements Amazon Interactive Video Service launches edge location in Colombia Amazon Interactive Video Service (Amazon IVS) announces its first point of presence (PoP) in Colombia. The new edge location will enable streamers and viewers based in Colombia to enjoy lower latency, better video quality, and increased capacity. Amazon Connect now supports branching of flows based on Lex confidence scores Amazon Connect now allows you to further personalize, the automated self-service customer experience using Amazon Lex intent confidence scores as a branch within your flows....

June 30, 2022

2022-06-29

6/29/2022, 12:00:00 AM ~ 6/30/2022, 12:00:00 AM (UTC) Recent Announcements Amazon AppStream 2.0 enables UDP streaming for Windows native client Starting today, Amazon AppStream 2.0 introduces support for streaming over UDP, when using the Windows native client. Amazon AppStream 2.0 is a fully managed service that provides non-persistent desktops, and application streaming products to end-users. Previously, you were able to stream over TCP via Windows native client. With your end users now working from home or in different countries compared to your corporate offices, they may operate in sub-optimal network conditions you are unable to control....

June 29, 2022

2022-06-28

6/28/2022, 12:00:00 AM ~ 6/29/2022, 12:00:00 AM (UTC) Recent Announcements AWS DataSync can now copy data to and from Amazon FSx for NetApp ONTAP AWS DataSync now supports copying files to and from Amazon FSx for NetApp ONTAP, a storage service that allows customers to launch and run fully managed ONTAP file systems in the cloud. Using AWS DataSync, you can quickly and securely migrate your data from your on-premises storage, the edge, or other clouds to your FSx for NetApp ONTAP file systems running in AWS....

June 28, 2022

2022-06-23

6/23/2022, 12:00:00 AM ~ 6/24/2022, 12:00:00 AM (UTC) Recent Announcements Amazon Connect Wisdom now enables you to integrate agent assistance capabilities into custom agent applications Amazon Connect Wisdom now provides a JavaScript library (WisdomJS) to integrate agent assistance capabilities into your homegrown or third-party agent application, enabling you to increase agent productivity and improve customer satisfaction without having to migrate your agents to another application. Amazon Connect Wisdom reduces the time agents spend searching for answers and enables quick resolution of customer issues by providing knowledge search and real-time recommendations while agents talk with customers....

June 23, 2022