amazon-q

3/17/2025, 12:00:00 AM ~ 3/18/2025, 12:00:00 AM (UTC) Recent Announcements Amazon Redshift Serverless now supports Current and Trailing Tracks for release updates Amazon Redshift Serverless is now available on two different release cycles - Current Track and Trailing Track. With the Current Track you will get the most up-to-date certified release version with the latest features, security updates, and performance enhancements. With the Trailing Track you will be on the previous certified release....

3/4/2025, 12:00:00 AM ~ 3/5/2025, 12:00:00 AM (UTC) Recent Announcements Amazon Q Business now supports insights from audio and video data Today, we are excited to announce that Amazon Q Business now supports the ingestion of audio and video data. This new feature enables Amazon Q customers to search through ingested audio and video content, allowing them to ask questions based on the information contained within these media files.\n This enhancement significantly expands the capabilities of Amazon Q Business, making it an even more powerful tool for organizations to access and utilize their multimedia content....

2/28/2025, 12:00:00 AM ~ 3/3/2025, 12:00:00 AM (UTC) Recent Announcements Amazon Connect launches the ability for agents to exchange shifts with each other Amazon Connect now allows agents to exchange shifts with each other, providing greater schedule flexibility without compromising service levels. With this launch, agents can initiate shift trades directly, allowing them to manage unexpected life events without using time off. Additionally, contact center managers can now automate some approvals while ensuring others are approved manually — reducing admin work without sacrificing controls when needed....

2/26/2025, 12:00:00 AM ~ 2/27/2025, 12:00:00 AM (UTC) Recent Announcements Amazon RDS now provides visibility into IAM DB Authentication metrics and logs Amazon Relational Database Service (RDS) IAM Database Authentication (IAM DB Auth) now provides enhanced observability through metrics and logs. It enables customers to investigate and resolve authentication issues when connecting to RDS databases.\n Database connection authentication issues can occur due to multiple reasons such as configuration or permission issues with your IAM policy, using expired tokens, throttling, etc....

2/14/2025, 12:00:00 AM ~ 2/17/2025, 12:00:00 AM (UTC) Recent Announcements Amazon SES now offers tiered pricing for Virtual Deliverability Manager Today, Amazon Simple Email Service (SES) launched a new pricing structure for Virtual Deliverability Manager (VDM), giving customers reduced charges at higher levels of usage. Customers can benefit from lower total VDM charges without the need to change account configuration, sending practices, or billing setup. This can lower customer total cost of ownership for VDM as their usage increases....