amazon-q

2/28/2025, 12:00:00 AM ~ 3/3/2025, 12:00:00 AM (UTC) Recent Announcements Amazon Connect launches the ability for agents to exchange shifts with each other Amazon Connect now allows agents to exchange shifts with each other, providing greater schedule flexibility without compromising service levels. With this launch, agents can initiate shift trades directly, allowing them to manage unexpected life events without using time off. Additionally, contact center managers can now automate some approvals while ensuring others are approved manually — reducing admin work without sacrificing controls when needed....

2/26/2025, 12:00:00 AM ~ 2/27/2025, 12:00:00 AM (UTC) Recent Announcements Amazon RDS now provides visibility into IAM DB Authentication metrics and logs Amazon Relational Database Service (RDS) IAM Database Authentication (IAM DB Auth) now provides enhanced observability through metrics and logs. It enables customers to investigate and resolve authentication issues when connecting to RDS databases.\n Database connection authentication issues can occur due to multiple reasons such as configuration or permission issues with your IAM policy, using expired tokens, throttling, etc....

2/14/2025, 12:00:00 AM ~ 2/17/2025, 12:00:00 AM (UTC) Recent Announcements Amazon SES now offers tiered pricing for Virtual Deliverability Manager Today, Amazon Simple Email Service (SES) launched a new pricing structure for Virtual Deliverability Manager (VDM), giving customers reduced charges at higher levels of usage. Customers can benefit from lower total VDM charges without the need to change account configuration, sending practices, or billing setup. This can lower customer total cost of ownership for VDM as their usage increases....

2/13/2025, 12:00:00 AM ~ 2/14/2025, 12:00:00 AM (UTC) Recent Announcements AWS Deadline Cloud now supports Adobe After Effects in Service-Managed Fleets AWS Deadline Cloud now includes support for Adobe After Effects in its Service-Managed Fleets. AWS Deadline Cloud is a fully managed service that simplifies render management for teams creating computer-generated graphics and visual effects, created in industry-standard graphics tools such as Adobe After Effects, for films, television and broadcasting, web content, and design....

2/6/2025, 12:00:00 AM ~ 2/7/2025, 12:00:00 AM (UTC) Recent Announcements AWS WAF Console adds new top insights visualizations in additional regions AWS WAF’s console dashboard now includes richer visualizations that give you insights into the top sources of traffic in the AWS GovCloud (US). With this feature, customers with CloudWatch logging destinations can view a new top insights section within the all traffic dashboard.\n Customers previously used the all traffic dashboard, a default dashboard that populates visualizations based on CloudWatch metrics....