2023-11-15

11/15/2023, 12:00:00 AM ~ 11/16/2023, 12:00:00 AM (UTC) Recent Announcements Amazon Connect launches updated hours of operation UI with CloudTrail support Amazon Connect launches a new hours of operation UI with an enhanced user experience, AWS CloudTrail coverage and tagging. Hours of operation let you indicate when your call center is open, and are used when building flows and routing contacts to agents. Now when your operating hours are configured or modified in the Amazon Connect admin website, a record of that activity is available in AWS CloudTrail for visibility, reporting, and compliance....

November 15, 2023

2023-11-06

11/6/2023, 12:00:00 AM ~ 11/7/2023, 12:00:00 AM (UTC) Recent Announcements Amazon Connect now makes it easier to deliver persistent chat experiences for your customers Amazon Connect now offers a new flow block to enable persistent chats, making it easier to deliver long lasting chat experiences for your customers. Persistent chats enable customers to resume previous conversations with the context, metadata, and transcripts carried over, eliminating the need for customers to repeat themselves and allowing agents to provide personalized service with access to the entire conversation history....

November 6, 2023

2023-09-05

9/5/2023, 12:00:00 AM ~ 9/6/2023, 12:00:00 AM (UTC) Recent Announcements Amazon EC2 High Memory instances now available in Asia Pacific (Seoul) Region Starting today, Amazon EC2 High Memory instances with 9TiB of memory (u-9tb1.112xlarge) are now available in Asia Pacific (Seoul) Region. Customers can start using these new High Memory instances with On Demand and Savings Plan purchase options. AWS Trusted Advisor adds 1 new fault tolerance check AWS Trusted Advisor now supports a new fault tolerance check for events that fail processing during asynchronous invocations with AWS Lambda....

September 5, 2023

2023-08-10

8/10/2023, 12:00:00 AM ~ 8/11/2023, 12:00:00 AM (UTC) Recent Announcements AWS Service Catalog announces support for HashiCorp Terraform Cloud Today, AWS announces AWS Service Catalog support for HashiCorp Terraform Cloud. With this launch, customers using Terraform Cloud can provide self-service provisioning with governance to their teams. AWS customers can now use Service Catalog as the single tool to organize, govern, and distribute their Terraform configurations within AWS at scale. Customers can access Service Catalog key features, including cataloging of standardized and pre-approved infrastructure-as-code templates, access control, cloud resources provisioning with least privilege access, versioning, sharing to thousands of AWS accounts, and tagging....

August 10, 2023

2023-06-05

6/5/2023, 12:00:00 AM ~ 6/6/2023, 12:00:00 AM (UTC) Recent Announcements AWS WAF now supports Header Order match statement for request inspection AWS WAF now supports the Header Order match statement, enabling customers to specify the order in which HTTP headers appear in a request. With this feature, customers can further strengthen their access control measures by verifying additional dimensions of request metadata. AWS CloudFormation StackSets launches APIs to allow programmatic trust access with AWS Organizations...

June 5, 2023