12/27/2022, 12:00:00 AM ~ 12/28/2022, 12:00:00 AM (UTC) Recent Announcements Amazon Connect now provides “idle” chat participant events with auto close capability Amazon Connect Chat now provides the ability to programmatically monitor the activity status of customers and agents participating in a chat conversation. A participant can be marked as “idle” based on a configurable inactivity timer which can trigger events such as an “Are you still there?” message to the customer....
12/22/2022, 12:00:00 AM ~ 12/23/2022, 12:00:00 AM (UTC) Recent Announcements AWS Organizations console adds support to centrally manage region opt-in settings on AWS accounts Today, we are enhancing the AWS Organizations console to enable you to centrally view and update the region opt-in settings for your AWS accounts. With this launch, you can now use the console to easily perform these operations without logging into each account separately. We already launched Organizations console support for alternate contacts and primary contact information, and support for additional account settings will be available in future releases....
12/19/2022, 12:00:00 AM ~ 12/20/2022, 12:00:00 AM (UTC) Recent Announcements Amazon FinSpace web and data access events now available in AWS CloudTrail Amazon FinSpace now provides customers with additional user activity monitoring options through logging of web application and data access events to AWS CloudTrail. Amazon FinSpace is a managed analytic data hub for capital markets customers that enables analysts and data engineers to access data from multiple sources and transform it using FinSpace’s managed Apache Spark Engine with Capital Markets Time Series Analytics Library....
12/16/2022, 12:00:00 AM ~ 12/19/2022, 12:00:00 AM (UTC) Recent Announcements AWS IQ launches public profiles for companies AWS Partners and consulting firms can now create an AWS IQ profile for their company and connect with AWS customers. Customers can message the Partner directly and connect to receive immediate help. Partners can choose to respond as a company or as an individual who works for the company when engaging with customers. Any Partner can set up a public profile showcasing their expertise, solutions, employee profiles, ratings, and reviews....
12/15/2022, 12:00:00 AM ~ 12/16/2022, 12:00:00 AM (UTC) Recent Announcements AWS Trusted Advisor adds new fault tolerance checks AWS Trusted Advisor now helps customers improve fault tolerance with new checks for Amazon ElastiCache for Redis, Amazon MemoryDB for Redis, and AWS CloudHSM. AWS Trusted Advisor evaluates your AWS account with automated best practice checks and provides cloud optimization recommendations to reduce costs, improve performance, increase security, and monitor service quotas. You can find more information about the checks here....