2023-03-27

3/27/2023, 12:00:00 AM ~ 3/28/2023, 12:00:00 AM (UTC) Recent Announcements Amazon Connect now provides step-by-step guides in agent workspace Amazon Connect agent workspace now provides programmatic step-by-step guidance that agents can use to identify customer issues and then recommends which actions to take to resolve them. Using Flows, the Amazon Connect no-code/low-code drag-and-drop design interface, you can design a guide that presents what the agent should review or do at a given moment during a customer interaction....

March 27, 2023

2023-02-23

2/23/2023, 12:00:00 AM ~ 2/24/2023, 12:00:00 AM (UTC) Recent Announcements AWS Systems Manager for SAP is now generally available, with initial support for backing up SAP HANA databases using AWS Backup AWS Systems Manager for SAP is now generally available, with initial support for backing up SAP HANA databases using AWS Backup. Amazon Forecast now supports built-in holiday data for 251 countries to improve your forecasting accuracy Amazon Forecast now supports holidays from 251 countries as a built-in featurization, improving the accuracy of your Forecast....

February 23, 2023

2023-02-10

2/10/2023, 12:00:00 AM ~ 2/13/2023, 12:00:00 AM (UTC) Recent Announcements AWS Elemental MediaConnect expands support for event notifications in Amazon EventBridge AWS Elemental MediaConnect has expanded the availability of event notifications in Amazon EventBridge. You can now see notifications for flow, source, and output state changes to more closely monitor your live broadcast operations. You can also use EventBridge to build event-driven applications to correct issues that may be impacting your MediaConnect flows....

February 10, 2023

2022-12-06

12/6/2022, 12:00:00 AM ~ 12/7/2022, 12:00:00 AM (UTC) Recent Announcements Amazon Neptune Workbench is now available in Africa (Cape Town), Asia Pacific (Hong Kong), and Middle East (Bahrain) regions Amazon Neptune Workbench is now available in Africa (Cape Town), Asia Pacific (Hong Kong), and Middle East (Bahrain) regions. Starting today, you can use the Neptune Workbench to create Neptune notebook instances in these regions for visualizing graph data in Neptune, accessing tutorials, and running code samples using an interactive coding environment....

December 6, 2022

2022-11-18

11/18/2022, 12:00:00 AM ~ 11/21/2022, 12:00:00 AM (UTC) Recent Announcements AlexaTM 20B model is now available in SageMaker JumpStart Today, we announce the public availability of Amazon’s state-of-the-art Alexa Teacher Model 20 Billion parameter model (AlexaTM 20B) in SageMaker JumpStart. Customers can access the AlexaTM 20B model programmatically to run inference using APIs available in SageMaker Python SDK. AWS Organizations tag policies are now available in AWS GovCloud (US) Regions...

November 18, 2022