2025-11-19

11/19/2025, 12:00:00 AM ~ 11/20/2025, 12:00:00 AM (UTC) Recent Announcements Amazon Connect now provides conversational analytics for voice and chat bots Amazon Connect now provides conversational analytics for end-customer self-service interactions across voice and digital channels, helping you better understand and improve your customers’ self-service experiences. This includes across PSTN/telephony, in-app and web-calling, web and mobile chat, SMS, WhatsApp Business messaging, and Apple Messages for Business. \n With this launch, Connect now provides rich conversational analytics across both human-agent interactions and end-customer self-service interactions....

November 19, 2025

2025-11-05

11/5/2025, 12:00:00 AM ~ 11/6/2025, 12:00:00 AM (UTC) Recent Announcements Amazon CloudWatch Database Insights expands anomaly detection in on-demand analysis Amazon CloudWatch Database Insights now detects anomalies on additional metrics through its on-demand analysis experience. Database Insights is a monitoring and diagnostics solution that helps database administrators and application developers optimize database performance by providing comprehensive visibility into database metrics, query performance, and resource utilization patterns. The on-demand analysis feature utilizes machine learning to help identify anomalies and performance bottlenecks during the selected time period, and gives advice on what to do next....

November 5, 2025

2025-09-30

9/30/2025, 12:00:00 AM ~ 10/1/2025, 12:00:00 AM (UTC) Recent Announcements Amazon SageMaker managed MLflow is now available in the AWS GovCloud (US) Regions Amazon SageMaker managed MLflow is now available in both AWS GovCloud (US-West) and AWS GovCloud (US-East) Regions.\n Amazon SageMaker managed MLflow streamlines AI experimentation and accelerates your GenAI journey from idea to production. MLflow is a popular open-source tool that helps customers manage experiment tracking to providing end-to-end observability, reducing time-to-market for generative AI development....

September 30, 2025

2025-05-09

5/9/2025, 12:00:00 AM ~ 5/12/2025, 12:00:00 AM (UTC) Recent Announcements Amazon CloudWatch RUM adds support for Interaction to Next Paint (INP) Web Vital Today, CloudWatch RUM, a real-time monitoring service that visualizes and analyzes user interactions with web applications, announces support for Interaction to Next Paint (INP) web vital monitoring. This crucial metric would help customers measure the latency of a page’s response to user interactions, offering insights into the end-user experience of their web application....

May 9, 2025

2025-03-13

3/13/2025, 12:00:00 AM ~ 3/14/2025, 12:00:00 AM (UTC) Recent Announcements AppSync Events adds publishing over WebSocket for real-time pub/sub AWS AppSync Events is a fully managed service that allows developers to create secure and performant WebSocket APIs. Starting today, developers can use their AppSync Events APIs to publish events directly over WebSocket connections, complementing the existing HTTP API publishing capability. This enhancement enables applications to both publish and subscribe to events using a single WebSocket connection, streamlining the implementation of real-time features....

March 13, 2025