2023-07-20

7/20/2023, 12:00:00 AM ~ 7/21/2023, 12:00:00 AM (UTC) Recent Announcements Amazon Connect Cases now provides case assignment Amazon Connect Cases now enables agents to easily associate a case with a queue or an individual agent for resolution. Agents can view and filter cases assigned to their queue and managers can directly assign cases to individual agents. Case assignment helps companies’ service and support teams work more efficiently and reduce time to resolve customer questions and issues by clearly tracking case activities and resolution ownership....

July 20, 2023

2023-02-23

2/23/2023, 12:00:00 AM ~ 2/24/2023, 12:00:00 AM (UTC) Recent Announcements AWS Systems Manager for SAP is now generally available, with initial support for backing up SAP HANA databases using AWS Backup AWS Systems Manager for SAP is now generally available, with initial support for backing up SAP HANA databases using AWS Backup. Amazon Forecast now supports built-in holiday data for 251 countries to improve your forecasting accuracy Amazon Forecast now supports holidays from 251 countries as a built-in featurization, improving the accuracy of your Forecast....

February 23, 2023

2022-11-18

11/18/2022, 12:00:00 AM ~ 11/21/2022, 12:00:00 AM (UTC) Recent Announcements AlexaTM 20B model is now available in SageMaker JumpStart Today, we announce the public availability of Amazon’s state-of-the-art Alexa Teacher Model 20 Billion parameter model (AlexaTM 20B) in SageMaker JumpStart. Customers can access the AlexaTM 20B model programmatically to run inference using APIs available in SageMaker Python SDK. AWS Organizations tag policies are now available in AWS GovCloud (US) Regions...

November 18, 2022

2022-10-03

10/3/2022, 12:00:00 AM ~ 10/4/2022, 12:00:00 AM (UTC) Recent Announcements Amazon FSx for OpenZFS is now available in Asia Pacific (Mumbai), Asia Pacific (Seoul), Asia Pacific (Hong Kong), and Europe (Stockholm) Regions You can now launch Amazon FSx for OpenZFS file systems in four additional AWS Regions: Asia Pacific (Mumbai), Asia Pacific (Seoul), Asia Pacific (Hong Kong), and Europe (Stockholm). Amazon Machine Images now support Instance Metadata Service Version 2 by default...

October 3, 2022

2022-09-01

9/1/2022, 12:00:00 AM ~ 9/2/2022, 12:00:00 AM (UTC) Recent Announcements Automate AWS Control Tower guardrail management through APIs AWS Control Tower customers can now programmatically manage controls, also known as guardrails, across their organization at scale. Customers can programmatically enable, disable, and view application status of controls available in the AWS Control Tower library. Control APIs include AWS CloudFormation support, allowing customers to manage AWS resources as infrastructure as code (IaC)....

September 1, 2022