2025-11-19

11/19/2025, 12:00:00 AM ~ 11/20/2025, 12:00:00 AM (UTC) Recent Announcements Amazon Connect now provides conversational analytics for voice and chat bots Amazon Connect now provides conversational analytics for end-customer self-service interactions across voice and digital channels, helping you better understand and improve your customers’ self-service experiences. This includes across PSTN/telephony, in-app and web-calling, web and mobile chat, SMS, WhatsApp Business messaging, and Apple Messages for Business. \n With this launch, Connect now provides rich conversational analytics across both human-agent interactions and end-customer self-service interactions....

November 19, 2025

2025-10-22

10/22/2025, 12:00:00 AM ~ 10/23/2025, 12:00:00 AM (UTC) Recent Announcements Amazon CloudWatch introduces interactive incident reporting Amazon CloudWatch now offers interactive incident report generation, enabling customers to create comprehensive post-incident analysis reports in minutes. The new capability, available within CloudWatch investigations, automatically gathers and correlates your telemetry data, as well as your input and any actions taken during an investigation, and produces a streamlined incident report.\n Using the new feature you can automatically capture critical operational telemetry, service configurations, and investigation findings to generate detailed reports....

October 22, 2025

2025-10-14

10/14/2025, 12:00:00 AM ~ 10/15/2025, 12:00:00 AM (UTC) Recent Announcements Amazon EC2 M7i instances are now available in the Europe (Milan) Region Starting today, Amazon Elastic Compute Cloud (Amazon EC2) M7i instances powered by custom 4th Gen Intel Xeon Scalable processors (code-named Sapphire Rapids) are available in the Europe (Milan) region. These custom processors, available only on AWS, offer up to 15% better performance over comparable x86-based Intel processors utilized by other cloud providers....

October 14, 2025

2025-10-06

10/6/2025, 12:00:00 AM ~ 10/7/2025, 12:00:00 AM (UTC) Recent Announcements Amazon EKS and Amazon EKS Distro now supports Kubernetes version 1.34 Kubernetes version 1.34 introduced several new features and bug fixes, and AWS is excited to announce that you can now use Amazon Elastic Kubernetes Service (EKS) and Amazon EKS Distro to run Kubernetes version 1.34. Starting today, you can create new EKS clusters using version 1.34 and upgrade existing clusters to version 1....

October 6, 2025

2025-09-16

9/16/2025, 12:00:00 AM ~ 9/17/2025, 12:00:00 AM (UTC) Recent Announcements Amazon EKS introduces a new catalog of community add-ons in the AWS GovCloud (US) Regions Today, Amazon Elastic Kubernetes Service (EKS) announced a new catalog of community add-ons that includes metrics-server, kube-state-metrics, cert-manager, prometheus-node-exporter, fluent-bit, and external-dns. This enables you to easily find, select, configure, and manage popular open-source Kubernetes add-ons directly through EKS. Each add-on has been packaged, scanned, and validated for compatibility by EKS, with container images securely hosted in an EKS-owned private Amazon Elastic Container Registry (ECR) repository....

September 16, 2025