2023-03-27

3/27/2023, 12:00:00 AM ~ 3/28/2023, 12:00:00 AM (UTC) Recent Announcements Amazon Connect now provides step-by-step guides in agent workspace Amazon Connect agent workspace now provides programmatic step-by-step guidance that agents can use to identify customer issues and then recommends which actions to take to resolve them. Using Flows, the Amazon Connect no-code/low-code drag-and-drop design interface, you can design a guide that presents what the agent should review or do at a given moment during a customer interaction....

March 27, 2023

2023-03-21

3/21/2023, 12:00:00 AM ~ 3/22/2023, 12:00:00 AM (UTC) Recent Announcements AWS Clean Rooms is now generally available Today, AWS announces the general availability of AWS Clean Rooms, a fully managed analytics service that helps customers collaborate with their partners without sharing or copying one another’s raw data. Companies can create a clean room in minutes, removing the need to build, manage, or maintain their own solutions or move data outside of AWS....

March 21, 2023

2023-03-14

3/14/2023, 12:00:00 AM ~ 3/15/2023, 12:00:00 AM (UTC) Recent Announcements Announcing an updated console experience for Amazon GameLift We are excited to announce the launch of the updated Amazon GameLift console experience to help customers more intuitively and efficiently manage and scale their game servers. Amazon GameLift is a fully managed solution that allows you to manage and scale dedicated game servers for session-based multiplayer games. With this release, customers can more easily monitor and manage their game server instances and settings from a single interface....

March 14, 2023

2023-03-07

3/7/2023, 12:00:00 AM ~ 3/8/2023, 12:00:00 AM (UTC) Recent Announcements Delegated administrator for AWS Organizations launches in the AWS GovCloud (US) Regions We are excited to launch delegated administrator for AWS Organizations to help you delegate the management of your Organizations policies, enabling you to govern your AWS organization and member accounts with increased agility and decentralization. You can now allow member accounts to manage policy types specific to their needs....

March 7, 2023

2023-03-06

3/6/2023, 12:00:00 AM ~ 3/7/2023, 12:00:00 AM (UTC) Recent Announcements IAM Roles for Amazon EC2 Now Provide Credential Control Properties You can now use Credential Control Properties to more easily restrict the usage of your IAM Roles for EC2. Amazon Aurora extends the cross-region disaster recovery capabilities to additional AWS regions Amazon Aurora now extends the disaster recovery capabilities of Global Database and Cross-Region database cluster snapshot copying in nine additional AWS Regions, including Africa (Cape Town), Asia Pacific (Hong Kong, Hyderabad, Jakarta ), Europe (Milan, Spain, Zurich) and Middle East (Bahrain, UAE)....

March 6, 2023