amazon-connect

6/16/2022, 12:00:00 AM ~ 6/17/2022, 12:00:00 AM (UTC) Recent Announcements Enable Amazon DevOps Guru for RDS from within the Amazon RDS Console Amazon DevOps Guru for RDS now supports enablement from within the Amazon RDS Console. Starting today, you can enable Amazon DevOps Guru for RDS to quickly detect, diagnose, and remediate a wide variety of database-related issues in Amazon Aurora databases while creating a new database. You can also now enable Amazon DevOps Guru for RDS from within the RDS Performance Insights page....

6/10/2022, 12:00:00 AM ~ 6/13/2022, 12:00:00 AM (UTC) Recent Announcements Amazon Connect forecasting, capacity planning, and scheduling, now available in the Asia Pacific (Sydney) AWS region Amazon Connect forecasting, capacity planning, and scheduling (preview) are now available in the Asia Pacific (Sydney) AWS region. Machine-learning powered capabilities make it easier for contact center managers to help predict contact volumes and average handle time with high accuracy, determine ideal staffing levels, and optimize agent schedules to ensure they have the right agents at the right time....

6/8/2022, 12:00:00 AM ~ 6/9/2022, 12:00:00 AM (UTC) Recent Announcements Announcing AWS Cost Allocation Tag API AWS Cost Allocation Tags now offers APIs that you can use to activate and deactivate your Cost Allocation Tags. After you activate a Cost Allocation Tag, it will appear in your cost management products, such as AWS Cost Explorer and AWS Cost and Usage Report. You can use Cost Allocation Tags to filter, categorize, and track your AWS cost and usage information....

6/2/2022, 12:00:00 AM ~ 6/3/2022, 12:00:00 AM (UTC) Recent Announcements SageMaker JumpStart now supports automatic tuning Amazon SageMaker JumpStart now supports model tuning with Sagemaker Automatic Model Tuning from its pre-trained model, pre-built solution templates, and example notebooks. This means customers can automatically tune their machine learning models to find the hyperparameter values with highest accuracy within the range customers provide through SageMaker API. You can now update the storage and IOPS capacity on your Amazon FSx for OpenZFS file systems...

5/31/2022, 12:00:00 AM ~ 6/1/2022, 12:00:00 AM (UTC) Recent Announcements Amazon Connect high-volume outbound communications capabilities are now available in public preview in the Asia Pacific (Sydney) AWS Region Amazon Connect now supports high-volume outbound communications in the Asia Pacific (Sydney) AWS region, making it easy to contact from hundreds to millions of customers daily for communications like delivery notifications, marketing promotions, appointment reminders, or debt collection. Amazon Connect’s high-volume outbound communications for calls, text and emails gives organizations a simple, embedded, cost-effective way to proactively contact customers without having to integrate third-party tools....