amazon-connect

11/21/2025, 12:00:00 AM ~ 11/24/2025, 12:00:00 AM (UTC) Recent Announcements Amazon EMR Serverless now supports Apache Spark 4.0.1 (preview) Amazon EMR Serverless now supports Apache Spark 4.0.1 (preview). With Spark 4.0.1, you can build and maintain data pipelines more easily with ANSI SQL and VARIANT data types, strengthen compliance and governance frameworks with Apache Iceberg v3 table format, and deploy new real-time applications faster with enhanced streaming capabilities. This enables your teams to reduce technical debt and iterate more quickly, while ensuring data accuracy and consistency....

11/19/2025, 12:00:00 AM ~ 11/20/2025, 12:00:00 AM (UTC) Recent Announcements Amazon Connect now provides conversational analytics for voice and chat bots Amazon Connect now provides conversational analytics for end-customer self-service interactions across voice and digital channels, helping you better understand and improve your customers’ self-service experiences. This includes across PSTN/telephony, in-app and web-calling, web and mobile chat, SMS, WhatsApp Business messaging, and Apple Messages for Business. \n With this launch, Connect now provides rich conversational analytics across both human-agent interactions and end-customer self-service interactions....

11/13/2025, 12:00:00 AM ~ 11/14/2025, 12:00:00 AM (UTC) Recent Announcements AWS CloudFormation Hooks adds granular invocation details for Hooks invocation summary Building on the Hooks Invocation Summary launched in September 2025, AWS CloudFormation Hooks now supports granular invocation details. Hook authors can supplement their Hook evaluation responses with detailed findings, finding severity, and remediation advice. The Hooks console now displays these details at the individual control level within each invocation, enabling developers to quickly identify and resolve specific Hook failures....

11/12/2025, 12:00:00 AM ~ 11/13/2025, 12:00:00 AM (UTC) Recent Announcements Application loadbalancer support client credential flow with JWT verification Amazon Web Services (AWS) announces JWT Verification for Application Load Balancer (ALB), enabling secure machine-to-machine (M2M) and service-to-service (S2S) communications. This feature allows ALB to verify JSON Web Tokens (JWTs) included in request headers, validating token signatures, expiration times, and claims without requiring modifications to application code.\n By offloading OAuth 2.0 token validation to ALB, customers can significantly reduce architectural complexity and streamline their security implementation....

10/31/2025, 12:00:00 AM ~ 11/3/2025, 12:00:00 AM (UTC) Recent Announcements Amazon GameLift Streams adds AWS Health notifications for aging resources Amazon GameLift Streams is now integrated with AWS Health and will provide automated notifications about aging stream groups. Customers are sent regular reminders via AWS Health to re-create their stream groups starting as early as the 45th day to the 335th day from the stream group creation date. Stream groups older than 180 days are restricted from adding new applications and automatically expire after the 365th day....