amazon-bedrock

10/22/2026, 12:00:00 AM ~ 10/23/2026, 12:00:00 AM (UTC) Recent Announcements Amazon Connect Customer now supports customizing the Customer Profiles app on the agent workspace Amazon Connect Customer Profiles now allows administrators to customize which customer data that agents see in the agent workspace, and how it is displayed, using layouts they build in Profile Explorer. Customer Profiles provides agents with a real-time, unified view of each customer during interactions, combining contact history with customer data from multiple sources....

10/20/2026, 12:00:00 AM ~ 10/21/2026, 12:00:00 AM (UTC) Recent Announcements Polly Generative engine upgraded with more natural speech, 14 new voices, and 2 new languages Today, we are introducing a new model behind the Amazon Polly Generative engine that delivers more natural-sounding, accurate speech output with low latency. With this upgrade, you get access to an enhanced voice portfolio with higher overall quality, 14 new voices across nine locales, and two new languages—Hindi and Finnish—now generally available on the Generative engine for the first time....

10/19/2026, 12:00:00 AM ~ 10/20/2026, 12:00:00 AM (UTC) Recent Announcements Amazon Connect Customer Global Resiliency now provides business users visibility into resiliency readiness across linked Regions Amazon Connect Customer Global Resiliency now provides a Global Resiliency page in the admin website, giving administrators a single place to review their Region switch readiness. The page shows an overall readiness status and lists the resources that Global Resiliency natively replicates, including which resource types are in sync, which are still pending synchronization, and which need action....

10/15/2026, 12:00:00 AM ~ 10/16/2026, 12:00:00 AM (UTC) Recent Announcements Web Search on Amazon Bedrock AgentCore expands to AWS GovCloud and 3 Regions Web Search on Amazon Bedrock AgentCore is now available in four additional AWS Regions: US East (Ohio), US West (Oregon), Asia Pacific (Sydney), and AWS GovCloud (US-West). Web Search is a fully managed tool that provides AI agents with current grounding from the web, enabling more accurate and up-to-date responses for tasks such as research, summarization, and question answering....

10/9/2026, 12:00:00 AM ~ 10/12/2026, 12:00:00 AM (UTC) Recent Announcements AWS Security Hub now exports findings to S3 in CSV or JSON format Today, AWS Security Hub announces support for exporting findings to Amazon S3 in CSV or JSON (OCSF) format. Security teams that need findings outside the console for use cases such as compliance reporting and audit evidence can now export findings from every findings page in the Security Hub console, including Threats, Exposure, Vulnerabilities, Posture Management, Sensitive Data, and All Findings, without building and maintaining their own extraction pipelines....