2022-06-10

6/10/2022, 12:00:00 AM ~ 6/13/2022, 12:00:00 AM (UTC) Recent Announcements Amazon Connect forecasting, capacity planning, and scheduling, now available in the Asia Pacific (Sydney) AWS region Amazon Connect forecasting, capacity planning, and scheduling (preview) are now available in the Asia Pacific (Sydney) AWS region. Machine-learning powered capabilities make it easier for contact center managers to help predict contact volumes and average handle time with high accuracy, determine ideal staffing levels, and optimize agent schedules to ensure they have the right agents at the right time....

June 10, 2022

2022-04-27

4/27/2022, 12:00:00 AM ~ 4/28/2022, 12:00:00 AM (UTC) Recent Announcements Amazon Chime SDK offers API endpoints for media pipeline in Oregon, Frankfurt, and Singapore Amazon Chime SDK lets developers add intelligent real-time audio, video, screen share, and messaging to their web applications. Media Pipelines allow developers to capture the contents of Amazon Chime SDK WebRTC media sessions to the Amazon Simple Storage Service (Amazon S3) bucket of their choice. Starting today, the Amazon Chime SDK now has media pipeline API endpoints in US West (Oregon), Europe (Frankfurt), and Asia Pacific (Singapore) AWS Regions....

April 28, 2022

2022-04-21

4/21/2022, 12:00:00 AM ~ 4/22/2022, 12:00:00 AM (UTC) Recent Announcements Announcing general availability of AWS Glue Interactive Sessions AWS Glue Interactive Sessions are now generally available. They provide a new interface into AWS Glue’s highly scalable Serverless Spark environment. They support interactive data integration job development, data exploration, and on-demand distributed data processing for customers’ own applications. EKS add-ons support for the OpenTelemetry Operator is now generally available Amazon Elastic Kubernetes Service (Amazon EKS) now supports using the Amazon EKS console, AWS Command Line Interface (CLI), and EKS API to install and manage the AWS Distro for OpenTelemetry (ADOT) Operator....

April 22, 2022